Elizabeth Markus
Plainview,NY
Summary
Detail-oriented and dependable professional with a solid foundation in business and problem-solving. Proven experience in fast-paced environments, demonstrating strong organizational and communication skills. Committed to leveraging these strengths within the finance industry while embracing new challenges for long-term career growth.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Administrative/Operations Assistant
Town of Hempstead
Hempstead, New York
05.2026 - Current
- Executed daily administrative and clerical tasks to support operations in municipal government environment.
- Maintain and organize records, files, and documentation.
- Communicate with residents, members of the public, and outside organizations.
- Coordinate information between departments and external agencies.
- Process and maintain confidential records and documentation.
- Supported scheduling, data entry, correspondence, and office operations to enhance workflow.
- Prepare reports, memos, and other administrative documents.
- Managed multiple time-sensitive requests while ensuring accuracy and professionalism.
Front Desk Supervisor
Viana Hotel and Spa
Westbury, USA
03.2025 - 06.2026
- Directed daily front desk operations, enhancing guest check-ins, event coordination, and financial transactions.
- Supervised, trained, and motivated staff, fostering a culture of consistent, high-quality service.
- Resolved guest concerns promptly and professionally, ensuring positive experiences.
- Managed phone inquiries, delivering accurate information and assistance to enhance guest satisfaction.
- Partnered with team members to streamline operations and maximize guest satisfaction.
- Built rapport with guests and colleagues through strong interpersonal and communication skills.
Operations & Finance Coordinator
L.S. Marsol, INC.
Sayville, USA
10.2023 - 01.2025
- Analyzed revenue, expenses, and cash flow to support effective financial decision-making.
- Processed invoices and coordinated with vendors and clients to ensure timely payments, enhancing cash flow management.
- Designed and managed staff schedules to optimize resource allocation and maintain a positive work environment.
- Cultivated collaborative company culture that prioritized employee engagement and teamwork, contributing to a supportive work environment.
Cashier / Guest Services
Showcase Cinema de Lux Broadway
Hicksville, USA
03.2022 - 05.2023
- Delivered energetic, professional, and customer-focused service, contributing to a positive shopping experience for guests.
- Assisted guests with inquiries, purchases, and service needs, enhancing overall customer satisfaction in a fast-paced environment.
- Maintained accurate cash handling procedures and balanced registers at shift close.
- Promoted membership programs, increasing customer loyalty and contributing to sales growth.
Translator / Interpreter
Language Today
08.2021 - 12.2022
- Translated critical personal documents for Russian-speaking clients, ensuring clients' needs were met with precision and accuracy.
- Provided interpretation services in medical settings, enhancing patient understanding and improving communication with healthcare providers.
Education
Finance -
Stony Brook University
Stony Brook, NY01-2026
Business Administration -
Nassau Community College
Garden City, NY12-2023
Skills
- Data entry
- Computer Skills (Microsoft Office, Excel)
- Financial Record Keeping
- Time Management and Organization
- Customer Service
- Leadership and Team Management
- Effective Communication (Bilingual)
- Problem-Solving and Adaptability
- Staff Onboarding
Languages
- English
- Russian
Languages
English
Native/ Bilingual
Russian
Native/ Bilingual
Timeline
Administrative/Operations Assistant
Town of Hempstead
05.2026 - Current
Front Desk Supervisor
Viana Hotel and Spa
03.2025 - 06.2026
Operations & Finance Coordinator
L.S. Marsol, INC.
10.2023 - 01.2025
Cashier / Guest Services
Showcase Cinema de Lux Broadway
03.2022 - 05.2023
Translator / Interpreter
Language Today
08.2021 - 12.2022
Finance -
Stony Brook University
Business Administration -
Nassau Community College