Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Martinez-Doumet

Longwood,FL

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Successful at handling task of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

2
2
years of professional experience

Work History

Server

Sourdough bread house
Casselberry, FL
05.2024 - Current
  • I do a little bit of everything working at Sourdough Bread House. I greet customers when they come in. Sometimes, it's a customer's first time there, so I take the time to help them through the menu and try my best to explain the dishes to them. I take orders and serve. I make sure to clean up after every customer, and I make sure it's perfectly ready for the next. I always try to go around tables to make sure everything is good, or if they need anything, I make sure the customer is happy and enjoying their time at Sourdough Bread House. I also answer calls, and I make sure I'm always very polite and helpful through the phone.

Cashier

Walmart
Sanford, FL
11.2022 - 05.2024
  • This was my very first job ever. I worked as a cashier at the registers and also at self-checkout. There were times where I worked at customer service, doing returns. I was also constantly helping customer service with translating in Spanish. There were also many times I had to help out other departments at Walmart with translation. I always made sure I was doing a correct job, especially at the registers, because I had to deal with money. I made sure I was very helpful towards every customer and very kind. I learned a lot from this job, an experience I gained from this job would be customer service, and I do believe I'm very good at dealing with customers and making sure they are happy with the services. I even learned to handle difficult customers because it would get very crazy and difficult working at Walmart. I also learned to work under pressure because Walmart is a very busy store.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

High School Diploma -

Apopka High School
Apopka, FL
05-2022

Skills

  • Supply Restocking
  • Food Running
  • Beverage Preparation
  • Table Bussing
  • Table Setting
  • Spanish speaker
  • customer service
  • Cash Handling

Timeline

Server

Sourdough bread house
05.2024 - Current

Cashier

Walmart
11.2022 - 05.2024

High School Diploma -

Apopka High School

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Elizabeth Martinez-Doumet