Elizabeth Mathis
Florence,AL
Summary
Skilled Sales Representative Team Leader with progressive experience in sales and team management. Strengths include strategic planning, customer relationship building, and developing high-performing teams. Previous work showcases ability to drive revenue growth, improve sales processes, and foster a collaborative team environment that promotes innovation and superior service delivery. I have skills in public relations known for high productivity and efficient task completion. I excel in interpersonal communication, and problem solving to navigate complex public relations challenges successfully. Result-oriented in writing, presenting publicly, and managing communications for diverse audiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Insurance Agent
Benefits by Briceno
Florence, AL
12.2024 - Current
- Sought out new clients and developed clientele by networking to find new customers.
- Provided customers with information regarding plan features, pricing, and availability.
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
ROTC Cadet
University of north Alabama
Florence, AL
02.2024 - Current
- Maintained strict adherence to military codes of conduct, demonstrating integrity and discipline.
- Attended workshops on conflict resolution and negotiation, preparing for leadership roles in diverse situations.
- Acquired proficiency in the use of military technology and equipment through hands-on training.
- Coordinated with outside vendors for supplies needed for field exercises.
- Partnered with team members to implement service initiatives and achieve team objectives.
- Led a team of fellow cadets in planning and executing complex projects, fostering collaboration and teamwork.
- Received comprehensive training in first aid and emergency response, enhancing readiness for real-world situations.
- Participated in leadership development programs to enhance decision-making and team management skills.
- Developed critical thinking skills through the analysis of tactical scenarios and problem-solving exercises.
Cheer Captain
University of North Alabama
Florence, AL
08.2024 - 05.2025
- Accepted constructive criticism from coaches and teammates to improve skills.
- Encouraged team spirit, good sportsmanship, and enthusiasm among members of the cheerleading squad.
- Exercised strong leadership skills and practiced self-discipline on and off field.
- Maintained peak physical condition through daily training, including strength, flexibility, and aerobic exercises.
- Provided moral support for teammates when needed.
- Represented team in media interviews, articulating the role and impact of cheerleading in sports.
- Recruited potential candidates for open positions on the team.
- Communicated with diverse group of fellow athletes, coaches, and game officials to maintain positivity and good sportsmanship.
Customer Service Representative
Herbalife
Florence, AL
07.2022 - 10.2024
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Supported sales team members to drive growth and development.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained a high level of professionalism when dealing with difficult customers.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Recognized by management for providing exceptional customer service.
Education
Bachelor of Arts - Mass Communication
University of North Alabama
Florence, AL05-2025
Some College (No Degree) - Journalism And Mass Communication
The University of Alabama
Tuscaloosa, ALHigh School Diploma -
Bibb County High School
Centreville, AL05-2021
Skills
- Client assessment
- Business planning
- Customer service
- Advertising and marketing
- Messaging and speechwriting
- Social media management
- Public relations
- Media relations
- Email marketing
- Strategic messaging
- Student leadership
- Service leadership
- Professional Leadership
- Sales leadership
- Confident leadership
- Squad leadership
Affiliations
- Cheerleading for football, volleyball, basketball, and competition
- Reading books, articles, and journals
- working out four times a week at 5:45am
- Traveling
Accomplishments
- Cheerleading Captain for University of North Alabama
- Reserve Officer Training School 1 year
Certification
- Gender perspectives Unveiled, collaboration with the office of International Affairs at the University of North Alabama, the IUT Nancy-Charlemagne, the international program of the University of Lorraine and Gazelle international initiative's CLICK for global Education.
Timeline
Insurance Agent
Benefits by Briceno
12.2024 - Current
Cheer Captain
University of North Alabama
08.2024 - 05.2025
ROTC Cadet
University of north Alabama
02.2024 - Current
Customer Service Representative
Herbalife
07.2022 - 10.2024
Bachelor of Arts - Mass Communication
University of North Alabama
Some College (No Degree) - Journalism And Mass Communication
The University of Alabama
High School Diploma -
Bibb County High School
Similar Profiles
Alejandro Briceno OrtaAlejandro Briceno Orta
Business Consultant Expert | Agile Lead at Briceno Consulting Inc | Client: Bank Of MontrealBusiness Consultant Expert | Agile Lead at Briceno Consulting Inc | Client: Bank Of Montreal
Priya JhaPriya Jha
Associate Director- Corporate Sales & Channel Mgt. at Berrybox Benefits Private LimitedAssociate Director- Corporate Sales & Channel Mgt. at Berrybox Benefits Private Limited
Nathan AlwoodNathan Alwood
Insurance Broker at Arch Benefits Insurance GroupInsurance Broker at Arch Benefits Insurance Group
Michael PalmerMichael Palmer
Volunteer at Hospice of North AlabamaVolunteer at Hospice of North Alabama
Jennifer McCannJennifer McCann
Warehouse Coordinator at Rosendin ElectricWarehouse Coordinator at Rosendin Electric