Elizabeth Maya
Visalia,CA
Summary
Experienced shift manager skilled in staff scheduling, cash handling, and customer service. Proven track record in enforcing safety protocols and optimizing labor efficiency. Adept at resolving customer issues to maintain high service standards and ensure safety compliance.
Overview
10
10
years of professional experience
Work History
Shift Manager
McDonald's Corp.
Visalia, California
10.2021 - Current
- Scheduled staff to optimize labor efficiency during peak hours.
- Supervised daily operations to ensure seamless restaurant workflow.
- Resolved customer complaints, maintaining exceptional service standards.
- Ensured accurate completion of opening and closing duties per established guidelines.
- Monitored proper equipment usage to enforce safety protocols.
- Managed daily cash intake through precise register counting.
- Conducted regular price checks to uphold pricing accuracy throughout store.
Landscape Worker
Richard Jordan
Visalia, CA
08.2018 - 08.2022
- Operated landscaping equipment for efficient site preparation and maintenance.
- Organized supplies before beginning each project to ensure availability of necessary items.
Family Babysitter
Deatra Gonzalez
Visalia, CA
05.2015 - 02.2019
- Communication with parents about daily activities and children's needs.
- Monitored children's daily activities, including meals consumed and naps taken.
Education
High School Diploma -
Visalia Charter Independent Study
Visalia, CA06-2023
GED -
College of The Sequoias
Visalia, CASkills
- Staff scheduling
- Customer service
- Safety compliance
- Complaint resolution
- Team leadership
- Adaptability
- Training and mentoring
- Opening and closing procedures
- Flexible availability
- Reliable
- Cash management
Timeline
Shift Manager
McDonald's Corp.
10.2021 - Current
Landscape Worker
Richard Jordan
08.2018 - 08.2022
Family Babysitter
Deatra Gonzalez
05.2015 - 02.2019
High School Diploma -
Visalia Charter Independent Study
GED -
College of The Sequoias
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