Elizabeth Mayeaux
Hessmer,LA
Summary
Energetic Office Manager with advanced organizational, technical, and business expertise. Dedicated to enhancing workflows and supporting day-to-day operational functions. Committed to attentively assisting office staff and customers while identifying opportunities for improvement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Manager
Panaroma Foods, Inc.
Marksville, LA
07.2022 - Current
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Reviewed files and records to obtain information and respond to requests.
- Used judgment and initiative in handling confidential matters and requests.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Loan Officer
Cottonport Bank
Marksville, USA
01.2018 - 02.2024
- Discuss possible loan products and options to meet client needs, and advise clients on risks and benefits of each option.
- Responsible for knowing and being well-versed in all loan products and the underwriting guidelines for all loans that are offered.
- Apply organization and time management skills when coordinating and responding to inbound telephone and email inquiries.
- Conducted credit analysis and assessed financial statements to facilitate credit extension or loan disbursement.
- Obtained and prepared loan, legal, credit, tax assessment, flood, and appraisal documents necessary for loan file completion.
- Calculated flood insurance worksheets to determine necessary coverage.
- Calculated escrow cushions and ensured accurate escrow accounts for new loans.
- Computed monthly loan payments by evaluating interest rates and duration of the loan.
- Demonstrated strong problem-solving skills and a proactive attitude in resolving challenges encountered during the loan process.
- Maintained compliance with consumer lending laws by handling denials and ensuring the validity of reasons.
- Negotiated terms and conditions of loan contracts.
- Verified accuracy of loan documents prior to approval.
- Provided customer service support throughout the entire process from application through closing.
- Researched account issues as needed when discrepancies arise between borrower records and actual payment history.
- Attended periodic training sessions related to consumer lending operations.
Teller
Cottonport Bank
Hessmer, USA
08.2018 - 05.2019
- Executed multifaceted daily client transactions such as deposits, withdrawals, fund transfers, loan repayments and sale of cashier's checks.
- Verified signatures and ensured correct written and numerical amounts while disbursing funds.
- Balanced currency, coin, and checks in cash drawers at ends of shifts, and calculated daily transactions using computers, calculators, or adding machines.
- Conducted efficient, accurate, and effective client transactions.
- Provided exceptional customer service while accurately processing routine transactions.
- Answered customer inquiries regarding bank products and services.
- Maintained confidentiality of all customer records and information according to company policies.
- Adhered strictly to all security procedures related to handling money at the teller window.
- Directed specific questions to appropriate branch personnel.
Insurance Agent
American Family Life Insurance Company
01.2018 - 06.2018
- Seek new customers to build relationships with, and find products that fit their needs.
- Service existing customers with claims.
- Customize insurance plans to meet the needs of customers.
- Provided customers with information regarding plan features, pricing, and availability.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
Education
Bachelor's Degree - General Business
Louisiana State University
05.2019
Skills
- Microsoft Word
- Microsoft Excel
- Equifax E portal
- Flood service link
- Microsoft PowerPoint
- Office Management
- Data Entry
- Compliance Monitoring
- Inventory Control
- Financial Tracking
- Payroll Processing
- Office Administration
- Mail handling
- Event Coordination
- Customer Relations
- Banking operations
- Scheduling and calendar management
- Billing
Certification
- Financial Statement Analysis class - Louisiana Bankers Association
- Consumer Lending School - Louisiana Bankers Association
- Licensed insurance agent
- NMLS Certification
Activities
- Member of Zeta Tau Alpha Fraternity @ LSU
- Fitness Chair for Zeta Tau Alpha in 2018
- Member of Ducks Unlimited Tiger chapter at LSU
References
- Aislynn Poret, Branch Manager/Loan Officer, Cottonport Bank, 318 985 2101, aislynnb@cottonportbank.com
- Savannah Davenport, Wealth Management Client Associate, Merrill Lynch Wealth Management, 225 241 1517, savannahkelleher@gmail.com
- Spencer Guilbeau, Branch Manager/Loan Officer, Cottonport Bank, 318 985 2101, spencerg@cottonportbank.com
- Blake Tassin, Branch Manager/Loan Officer, Cottonport Bank, 318 985 2102, blaket@cottonportbank.com
Hobbies and Interests
- Travelling
- Reading
- Fishing
- Spending time at the river
Community Service
- Greater Baton Rouge Food Bank
- Annual Burgers 4 Badges volunteer
- October Fete Avoyelles volunteer
Timeline
Office Manager
Panaroma Foods, Inc.
07.2022 - Current
Teller
Cottonport Bank
08.2018 - 05.2019
Loan Officer
Cottonport Bank
01.2018 - 02.2024
Insurance Agent
American Family Life Insurance Company
01.2018 - 06.2018
- Financial Statement Analysis class - Louisiana Bankers Association
- Consumer Lending School - Louisiana Bankers Association
- Licensed insurance agent
- NMLS Certification
Bachelor's Degree - General Business
Louisiana State University
Similar Profiles
Akshayaa Akshayaa null
SENIOR DEVELOPMENT ENGINEER at Panaroma FinanceSENIOR DEVELOPMENT ENGINEER at Panaroma Finance
Daniel AyalaDaniel Ayala
CREDIT AND COLLECTION ANALYST at TREEHOUSE FOODS INC (Bay Valley Foods LLC and E.D. Smith Foods Ltd)CREDIT AND COLLECTION ANALYST at TREEHOUSE FOODS INC (Bay Valley Foods LLC and E.D. Smith Foods Ltd)
Priyan SilvaPriyan Silva
General Manager – Supply Chain and Operations at Edinborough Foods Products (Pvt)Ltd. (Culinary Foods, Condiments, Seasoning, HORECA foods)General Manager – Supply Chain and Operations at Edinborough Foods Products (Pvt)Ltd. (Culinary Foods, Condiments, Seasoning, HORECA foods)