Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Elizabeth McClure
Troy,AL
Summary
Overview
3
years of professional experience
Work History
Troy Regional Medical Center
Office Assistant
10.2023 - Current
Job overview
- Answered approximately 30 telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
- Registered patients and completed associated paperwork for accurate records.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Received, recorded and filed medical payments by check, cash, and credit card.
Johnson Labs
Order Filler
06.2021 - 11.2022
Job overview
- Prepared approximately 1-5 orders daily by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Contributed to safe working environment by adhering to strict safety protocols during all tasks.
- Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining high level of productivity.
- Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Maintained tidy and organized warehouse environment to comply with cleanliness standards.
- Inspected machinery and equipment to determine functionality and performance.
State Of Alabama Department Of Transportation
Front Office Receptionist
03.2022 - 08.2022
Job overview
- Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained clean reception area to promote positive, professional environment for clients.
- Collaborated with team members for smooth workflow, supporting colleagues during peak hours or absences.
- Facilitated seamless communication between departments by acting as reliable point of contact for internal staff members seeking assistance or information from front office team.
- Organized incoming mail distribution system that streamlined delivery of important documents among employees.
- Participated in regular training sessions to stay up-to-date with company policies and industry best practices, ensuring consistent adherence to established guidelines.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Education
Charles Henderson High SchoolTroy, AL
High School Diploma
05.2020
University Overview
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- File Organization
- Verbal Communication
- Appointment Scheduling
- Filing and data archiving
- Calendar Management
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Healthcare benefitsPaid sick leavePaid time offCareer advancementWork-life balance401k matchWork from home optionTimeline
Office Assistant
Troy Regional Medical Center
10.2023 - Current
Front Office Receptionist
State Of Alabama Department Of Transportation
03.2022 - 08.2022
Order Filler
Johnson Labs
06.2021 - 11.2022
Charles Henderson High School
High School Diploma
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