Kayla Strange
Chattanooga,TN
Summary
Outgoing, respectful, and hardworking employee with a positive attitude and the ability to work independently. I am also organized, goal-oriented, a team player, and seeking a position in an a law enforcement community to serve and protect our community. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively. Strong focus on collaboration and adaptability to meet changing priorities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
AFC Urgent Care
Ooltewah, TN
10.2025 - Current
- Administered patient care, including vital signs monitoring and medication administration.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collaborated with healthcare providers to maintain accurate patient records in EMR systems.
- Educated patients on treatment plans, medications, and follow-up procedures for improved health outcomes.
Medical Assistant
Erlanger
Chattanooga, US
02.2023 - 09.2025
- Assisted with patient scheduling, ensuring optimal clinic workflow and efficiency.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Educated patients on treatment plans, medications, and follow-up procedures for improved health outcomes.
- Administered patient care, including vital signs monitoring and medication administration.
Kiosk Manager
Wireless Advocates
Ringgold, US
03.2021 - 12.2022
- Oversaw daily kiosk operations, ensuring optimal product availability and customer satisfaction.
- Trained and mentored staff on sales techniques and customer service best practices.
- Resolved customer inquiries and complaints efficiently, fostering positive customer experiences.
- Improved sales performance through effective merchandise display and promotional strategies.
Server
Buffalo Wild Wings
10.2020 - 02.2021
- Delivered exceptional customer service in fast-paced environments, ensuring guest satisfaction and repeat visits.
- Managed multiple tables efficiently, prioritizing tasks to enhance dining experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Cashier
Mapco
01.2019 - 07.2019
- Processed customer transactions efficiently, ensuring accuracy and prompt service.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Implemented sales promotions effectively, driving increased customer engagement and satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Server
Texas Roadhouse
08.2018 - 02.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly, maintaining a positive dining atmosphere and loyalty.
Externship
Scenic City OBGYN
10.2017 - 12.2017
Warehouse Associate
Amazon
02.2016 - 07.2016
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Education
Associate of Applied Science - Criminal Justice
Bethel University
McKenzie, TN12.2023
College Degree - Nursing
Virginia College-School of Business and Health
Chattanooga, TN12.2017
High School Diploma -
Hamilton County High School
Ooltewah, TN12.2015
Skills
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- Direct patient care/Patient-focused care
- Phlebotomy
- Clinical documentation
- CPR/First Aid
- OB/GYN procedures
- Simple dressings
- Electronic health records
- Electronic medical records
- Procedure assistance
- Reliable team player
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
Certification
- CCMA - Certified Clinical Medical Assistant
- CPR/First Aid Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Medical Assistant
AFC Urgent Care
10.2025 - Current
Medical Assistant
Erlanger
02.2023 - 09.2025
Kiosk Manager
Wireless Advocates
03.2021 - 12.2022
Server
Buffalo Wild Wings
10.2020 - 02.2021
Cashier
Mapco
01.2019 - 07.2019
Server
Texas Roadhouse
08.2018 - 02.2019
Externship
Scenic City OBGYN
10.2017 - 12.2017
Warehouse Associate
Amazon
02.2016 - 07.2016
College Degree - Nursing
Virginia College-School of Business and Health
High School Diploma -
Hamilton County High School
Associate of Applied Science - Criminal Justice
Bethel University