Elizabeth Miller
Rolling Meadows,IL
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices. Self-motivated brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements.
Overview
17
17
years of professional experience
Work History
Medical Equipment Coordinator
Advocate Health Care
03.2022 - Current
- Support the Equipment Planners
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Streamlined vendor management processes, facilitating improved relationships and timely service deliveries.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Daycare Provider
In Home Daycare
01.2016 - 01.2022
- Communicated effectively with parents about their child''s progress, behavior, and milestones achieved during daycare hours.
- Provided a welcoming atmosphere where families felt comfortable entrusting their child's care.
- Conducted regular assessments of children''s developmental progress, adjusting care plans as needed.
- Maintained a clean, safe, and organized space for daily activities, ensuring child safety and comfort.
- Managed daily routines, including meal preparation and nap times, promoting a structured and consistent schedule for children.
- Maintained a safe and nurturing environment for children, ensuring their physical and emotional wellbeing.
Nursing Assistant
Advocate Health Care Lutheran General Hospital
12.2010 - 01.2016
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Documented care actions by completing records and logs in medical software system.
Shift Supervisor
Starbucks
01.2008 - 02.2022
- Part Time Position
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Education
Standard K-9 Certificate - Elementary Education
Northeastern Illinois University
Chicago, IL12.2010
General Education Courses For Elementary Education
Oakton Community College
Des Plaines, IL08.2004
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- MS Office
- Project Support
- Database Management
- Updating Stakeholders
- Multitasking and Organization
Timeline
Medical Equipment Coordinator
Advocate Health Care
03.2022 - Current
Daycare Provider
In Home Daycare
01.2016 - 01.2022
Nursing Assistant
Advocate Health Care Lutheran General Hospital
12.2010 - 01.2016
Shift Supervisor
Starbucks
01.2008 - 02.2022
Standard K-9 Certificate - Elementary Education
Northeastern Illinois University
General Education Courses For Elementary Education
Oakton Community College
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