Elizabeth Moore
Calera,AL
Summary
Reliable team member with excellent knowledge and work ethic effort who is dependable and organized.
Dynamic server with a proven track record at Seasons 52, showcasing exceptional customer service and cash handling. Hardworking and , enhancing guest experiences through effective communication and teamwork. Demonstrated quick learning ability and a strong work ethic, significantly contributing to efficient operations and conflict resolution.
Overview
6
6
years of professional experience
Work History
Server
Seasons 52
Birmingham, AL
02.2022 - Current
- Provided excellent service to all guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution with a manager and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, and any other service utilities.
Server
Buffalo Wild Wings
Alabaster, AL
09.2021 - 12.2021
- Ensured customer satisfaction with every meal and appetizer, beverage etc.
- Effectively ensured each guest was served in a courteous and friendly manner .
- Handled money transactions accurately while following company guidelines.
- Communicated with kitchen staff regarding allergies or special requests/requirements.
- Ability to accommodate guests regarding alcohol and allergy restrictions.
- Met all timing and standard goals required by management.
- Responded to guest inquiries and complaints in a responsible and respective manner.
Server
Cracker Barrell Old Country Store
Cumming, GA
02.2018 - 06.2021
- My job as a server consisted of customer service and communication skills.
- I helped convey menu information to guest as needed, and delivered their food promptly, and continued to care for the individual or parties.
- Also address issues quickly and refer the guest to the manager if necessary.
- Nightly duties included rolling silverware, re-stocking tables, and completing side work.
- I would celebrate Birthdays by singing with staff and giving a free cake to the birthday Man or Women.
Education
High School Diploma - Theatre Arts
West Forsyth High School
Cumming, GA05.2019
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Team Work
- Communication skills
- Organized
- Conflict resolution
- Problem solving
- Quick learner
- Good attitude
Timeline
Server
Seasons 52
02.2022 - Current
Server
Buffalo Wild Wings
09.2021 - 12.2021
Server
Cracker Barrell Old Country Store
02.2018 - 06.2021
High School Diploma - Theatre Arts
West Forsyth High School