Seasoned Business Analyst offering 13 years of IT industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
17
17
years of professional experience
Work History
Business Analyst
Avanco International, Inc
09.2011 - Current
Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Onboarded over 20 new clients to utilize company's computer program.
Improved business processes by analyzing current practices and recommending optimization strategies.
Packing Supervisor
Broder Bros.
04.2007 - 09.2011
Conducted regular audits of packed goods prior to shipment, confirming compliance with both internal standards as well as external regulations or client specifications.
Streamlined the packing process, reducing overall time spent on each task.
Reduced material waste through careful inventory management and organization.
Collaborated with dozens of vendors daily for optimal customer satisfaction.
Education
High School Diploma -
Trinity High School
Camp Hill, PA
Skills
Data Analysis
Requirements Gathering and Implementation Documentation
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