Elizabeth Moses
Fort Hood,TX
Summary
Motivational Supervisor with 3 years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth and schedule management.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Shipley's Donuts
Fort Cavazos, TX
02.2024 - Current
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Complied with all health and safety regulations while performing job duties.
Line Stocker
Gengis Grill
Harker Heights , TX
10.2023 - 12.2024
- Arranged merchandise in an attractive manner to promote sales.
- Organized storage areas for efficient use of space.
- Provided customer service by answering questions about product location, price and availability.
- Monitored expiration dates of perishable items to ensure freshness.
Paraprofessional
Lexington Life Academy
Showlow , AZ
01.2022 - 05.2024
- Assisted teachers with planning and preparing lessons for students.
- Created and maintained positive relationships with students, parents, and colleagues.
- Supervised small groups of students during instruction time.
- Helped implement behavior management strategies for individual students.
- Assisted in the implementation of educational programs for special needs children.
- Maintained accurate records of student grades and academic progress reports.
- Provided technical assistance to teachers when using new software or technology tools.
- Developed creative learning activities that engage all types of learners.
- Applied positive reinforcement to redirect negative behaviors.
2nd Assistant Manager
Culvers
Payson, AZ
02.2020 - 03.2023
- Directed daily operations, including scheduling and customer service.
- Conducted regular meetings with store personnel to discuss performance goals and objectives.
- Resolved customer complaints in a timely manner.
- Monitored cash register transactions to ensure accuracy of funds received.
- Recruited, interviewed, hired, trained, coached, evaluated, counseled and disciplined staff members as needed.
- Ensured compliance with safety regulations while administering disciplinary action when necessary.
- Created weekly schedules for store personnel based on projected customer traffic patterns.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education
Medical Billing And Coding
Clemson University
Clemson, SCSome College (No Degree) - Elementary Education
Grand Canyon University
Phoenix, AZSkills
- POS System Operation
- Customer Focus
- Student Records Management
- Staff Development
- Operations Management
- Financial Management
- Policy Implementation
- Staff Training and Development
- Differentiated Instruction
- Small Group Instruction
- Documentation
- Educational assistance
Timeline
Customer Service Cashier
Shipley's Donuts
02.2024 - Current
Line Stocker
Gengis Grill
10.2023 - 12.2024
Paraprofessional
Lexington Life Academy
01.2022 - 05.2024
2nd Assistant Manager
Culvers
02.2020 - 03.2023
Medical Billing And Coding
Clemson University
Some College (No Degree) - Elementary Education
Grand Canyon University
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