Elizabeth Mossell
Jacksonville,FL
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server
Dicks Wings
02.2025 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and needs.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Adapted quickly to fast-paced environment, managing multiple tables efficiently.
Mental Health Assistant
River Point Behavioral Health
05.2021 - 12.2022
- Supported clients in daily living activities and therapeutic exercises.
- Assisted in implementing individualized care plans to enhance patient well-being.
- Collaborated with healthcare team to monitor patient progress and behaviors.
- Documented patient interactions and observations in electronic health records accurately.
Personal Trainer
Orangetheory Fitness
02.2020 - 04.2021
- Designed personalized fitness programs based on client goals and fitness levels.
- Conducted group training sessions, fostering motivation and teamwork among participants.
- Monitored client progress through regular assessments and feedback sessions.
- Implemented nutrition guidance to enhance overall wellness and performance.
Education
LPN - Nursing
First Coast Technical College
Saint Augustine, FL05-2023
Songwriting
Belmont University
Nashville, TN05-2017
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Mental health awareness
- Case documentation
- De-escalation techniques
- Substance abuse
- Strength training
- Exercise program design
- Motivational coaching
Timeline
Server
Dicks Wings
02.2025 - Current
Mental Health Assistant
River Point Behavioral Health
05.2021 - 12.2022
Personal Trainer
Orangetheory Fitness
02.2020 - 04.2021
LPN - Nursing
First Coast Technical College
Songwriting
Belmont University
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