Elizabeth Mouch
Toledo
Summary
Adaptable sales manager with a strong focus on customer relations and problem-solving. Known for developing successful strategies that enhance client engagement and drive revenue growth.
Overview
15
15
years of professional experience
Work History
Market Sales Manager
Openlane
Toledo
08.2020 - Current
- Developed and implemented sales strategies to increase market share.
- Analyzed sales data to determine areas of improvement and develop strategies for increased sales.
- Developed strong relationships with clients, ensuring repeat business and referrals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Automotive Sales Consultant
America's Auto Auction
Perrysburg
08.2011 - 08.2020
- Created targeted marketing strategies that boosted auction participation.
- Formulated and executed revenue-maximizing strategies for auctions.
- Integrated online bidding into live auctions, increasing bidder engagement and competition.
- Managed auction events from planning to execution.
- Monitored bids during the auction process and addressed any discrepancies or issues that arose.
- Resolved customer complaints in a professional manner.
- Developed promotional materials for upcoming auctions including flyers, posters.
Education
Bachelor of Arts - English Communications
Siena Heights University
Adrian, MI05-1986
Skills
- Account management
- Customer needs assessments
- Negotiation tactics
- Customer relations
- Problem solving
- Adaptability to change
- Effective communication
Affiliations
- Volunteer Assistant Volleyball Coach, Sylvania Southview High School
- ACTS Team Member, Little Flower Catholic Church
- Volunteer for various ministries, Little Flower Catholic Church
- Supporter Manahan: Serving Adults with Developmental Disabilities
Timeline
Market Sales Manager
Openlane
08.2020 - Current
Automotive Sales Consultant
America's Auto Auction
08.2011 - 08.2020
Bachelor of Arts - English Communications
Siena Heights University