Elizabeth Myers
Sanger
Summary
Results-driven professional with experience in case management and healthcare support. Skilled in assessing client needs, developing care plans, and fostering strong relationships with community resources to enhance service delivery and client satisfaction.
Overview
7
7
years of professional experience
Work History
Case Manager
Avid Quality Care
Aubrey, TX
01.2023 - Current
- Coordinated care plans to address client needs and enhance service delivery.
- Assessed client eligibility for programs and services, ensuring compliance with regulations.
- Developed and maintained relationships with community resources to support client referrals.
- Monitored client progress and adjusted care plans based on evolving needs.
- Facilitated communication between clients, families, and interdisciplinary teams to ensure coordinated care.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Managed a caseload of up to 35 clients while maintaining high standards of service, organization, and compliance. Later expanded responsibilities to include drafting and managing company contracts while overseeing a 16-client caseload.
Medical Assistant
Low T Center LLC
Southlake, TX
01.2022 - 03.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Family Nanny
Annie Tatum
Little Elm, TX
07.2019 - 03.2022
- Supervised daily activities, ensuring safety and well-being of children.
- Developed engaging educational activities to promote learning and development.
- Managed household tasks, including meal preparation and laundry duties.
- Fostered strong relationships with parents through regular communication on child progress.
- Implemented routines that improved children's behavior and time management skills.
Education
Bachelor of Science - Rehabilitation Studies
University of North Texas
Denton, TX08.2022
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Active listening
- Organization and multitasking
- Relationship building
- Conflict resolution
- Positive attitude
- Care coordination
- Client advocacy
- Email and telephone etiquette
Timeline
Case Manager
Avid Quality Care
01.2023 - Current
Medical Assistant
Low T Center LLC
01.2022 - 03.2023
Family Nanny
Annie Tatum
07.2019 - 03.2022
Bachelor of Science - Rehabilitation Studies
University of North Texas