Elizabeth Nelms
Office Manager
Fitzgerald,GA
Summary
Dynamic office manager with a proven track record at Fitzgerald-Ben Hill County Humane Society, excelling in customer engagement and office operations management. Skilled in maintaining confidentiality and fostering positive relationships, I effectively managed financial records and enhanced volunteer programs, ensuring a nurturing environment for both animals and staff.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Office Manager
Fitzgerad-Ben Hill County Humane Society
04.2019 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Handled crisis situations in an effective and timely manner.
- Worked with many rescue organizations to facilitate the transfer of animals (cats and dogs) from our animal shelter to their rescue facility to increase their chances of finding homes.
- Ensured that all medical and legal paperwork was in order when transferring to another organization.
- Ensured all dogs/cats and a clean living area with food and water.
- Treated animals for various medical issues.
- Provided animals with mental and physical enrichment.
- Oversaw the volunteer program.
- Worked with local veterinarians to get the necessary medical supplies for the animals.
- Promoted the Fitzgerald-Ben Hill County Humane Society through Facebook as well as our local newspaper and radio.
Teacher - 2nd Grade
Ben Hill County Schools
08.1988 - 06.2019
- Developed positive relationships with parents, communicating regularly about student progress and classroom happenings.
- Provided individualized support for struggling learners, fostering a growth mindset and boosting confidence in their abilities.
- Enhanced students'' mathematical abilities through hands-on activities and real-world examples.
- Participated in professional development opportunities to stay current on educational best practices and improve teaching effectiveness.
- Submitted and interpreted data to analyze student growth.
- Served as a mentor for new teachers, providing guidance on effective lesson planning, assessment strategies, and classroom management techniques.
- Implemented classroom management strategies that maintained a structured yet nurturing environment conducive to learning.
- Organized engaging field trips that reinforced curriculum concepts and broadened student perspectives on various topics.
- Improved reading comprehension skills by implementing guided reading groups and literature circles.
Education
Specialist Degree in Education - Early Childhood Education
Georgia Southwestern State University
Americus, GA05-1998
Skills
- Customer engagement
- Office operations management
- Effective organizational skills
- Office management
Accomplishments
I was promoted from part-time staff to office manager within a 3 year period. While I was Office Manager, I established our fist medical fund for animals in need of medical care. I also networked with other animal care facilities to begin our first weekly rescue transport, Through research and collaboration with local vets, I also obtain test kits and supplies to verify the health of the animals in our care.
Certification
Early Childhood Education Teacher
Bachelor of Science in Early Childhood: 1984-1988
Masters of Science in Early Childhood: 1990-1992
Specialist in Early Childhood Education- Integrating :Technology in the Classroom: 2000-2002
Languages
English
Full Professional
Timeline
Office Manager
Fitzgerad-Ben Hill County Humane Society
04.2019 - Current
Teacher - 2nd Grade
Ben Hill County Schools
08.1988 - 06.2019
Specialist Degree in Education - Early Childhood Education
Georgia Southwestern State University
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