Books and reading
Attending a weekly book club
Once a month pre-planned adventures with friends
Elizabeth Newby
Janesville,WI
Summary
Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Overview
8
8
years of professional experience
Work History
Guest Service Representative
Kwik Trip
08.2017 - 03.2025
- Assisted guests with purchases, stocked inventory for all store departments.
- Worked in the kitchen by keeping the hot spot full of fresh hot sandwiches, snack food, pizza's (including slices), and fresh chicken along with the side dishes.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high guest satisfaction.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Worked with coworkers to maintain a clean and safe environment for guests and fellow coworkers.
- Responsible for being a shift leader during times that a store leader and/or assistant store leader was not on the schedule.
Education
Associate of Arts - I Worked Towards An Associates of Arts And Science
University of Wisconsin
Janesville, WIAssociate of Applied Science - Medical Billing And Medical Coding
Herzing University
Madison, WI12-2005
Skills
- Computer skills along with patient registration
- Front desk operations
- Strong skills with multiple medial insurance billing, including claim denials, workmen's compensation claims, HMO claims
- Experience with both Medicare and Medicaid billing
- Medical terminology
- HIPAA compliance
- Strong verbal and written communications
- Documentation of communications with both patients, clinic/hospital departments, and outside entities
- Records maintenance in both a hospital and clinic settings
Interests
Timeline
Guest Service Representative
Kwik Trip
08.2017 - 03.2025
Associate of Arts - I Worked Towards An Associates of Arts And Science
University of Wisconsin
Associate of Applied Science - Medical Billing And Medical Coding
Herzing University
Similar Profiles
Zachary PearsonZachary Pearson
NA at Kwik Trip, Green Bay, KwikNA at Kwik Trip, Green Bay, Kwik
Bailee PaddockBailee Paddock
Retail Worker at Kwik TripRetail Worker at Kwik Trip
Bradley KlattBradley Klatt
Associate at Kwik TripAssociate at Kwik Trip
Isabella SteinhoffIsabella Steinhoff
Guest Service Associate at Kwik TripGuest Service Associate at Kwik Trip
Lawrence MeyerLawrence Meyer
Store Manager at ZumiezStore Manager at Zumiez