Results-driven Operations Manager with proven success in logistics management, team leadership, and process improvement. Expertise in data analysis and inventory optimization to enhance operational efficiency and drive profitability.
Overview
18
18
years of professional experience
Work History
Operations Manager
GEODIS, SCO
Poughkeepsie
06.2018 - Current
Assisted in managing daily operations and workflow processes.
Coordinated logistics and inventory management activities.
Built strong operational teams to meet process and production demands.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Manage Heavy weight Air shipments from APAC into IBM Poughkeepsie as well assist with domestic movements
GTOC Team Lead
GEODIS, SCO
Poughkeepsie
02.2015 - 06.2018
Facilitated training sessions for new team members on processes.
Coordinated schedules to ensure adequate team coverage and resource allocation.
Monitored workflow to identify areas for process improvement and efficiency.
Resolved conflicts within the team to maintain a positive work environment.
Maintained a positive work environment that promoted collaboration between team members.
Delegated daily tasks to team members to optimize group productivity.
Provide weekly KPI's based on the volume of business from week's prior
Import Traffic Manager
Sovereign Logistics
Hyde Park
08.2014 - 01.2015
Managed communication between clients and drivers to streamline logistics processes.
Analyzed shipping data to identify trends and improve routing efficiency.
Managed ocean and air imports from Guatemala into the U.S. for various customers.
Trained new staff on operational procedures and traffic management systems.
Store Manager
Claire's Boutique
Poughkeepsie
12.2007 - 07.2014
Managed daily store operations and ensured compliance with company policies.
Trained and supervised staff to enhance customer service skills and teamwork.
Coordinated inventory management to maintain optimal stock levels and reduce waste.
Implemented visual merchandising strategies to improve product presentation and sales.
Conducted regular performance evaluations to support employee development initiatives.
Analyzed sales data to identify trends and inform product selection strategies.
Developed staff schedules to align with peak shopping times and operational needs.
Education
High School Diploma -
Roy C Ketcham High School
Wappingers Falls, NY
06-2004
Some College (No Degree) - Business Administration and Management
Dutchess Community College
Poughkeepsie, NY
Skills
Logistics management
Inventory optimization
Team leadership
Process improvement
Data analysis
Operations strategy
References
References available upon request.
Timeline
Operations Manager
GEODIS, SCO
06.2018 - Current
GTOC Team Lead
GEODIS, SCO
02.2015 - 06.2018
Import Traffic Manager
Sovereign Logistics
08.2014 - 01.2015
Store Manager
Claire's Boutique
12.2007 - 07.2014
High School Diploma -
Roy C Ketcham High School
Some College (No Degree) - Business Administration and Management