Open To Work
Elizabeth Oltrogge
Center Valley,PA
Work Preference
Summary
I am a very focused food expeditor, verifying order accuracy and reducing wait times. I have experience with health and safety standards and procedures, as well as restaurant etiquette. I communicate effectively with customers to create superb guest satisfaction. I can work accurately with POS systems as well as reservation systems, including Resy and OpenTable. I work well with others, covering them and offering assistance when needed.
Overview
3
3
years of professional experience
Work History
Food Expeditor
Steel Club
Hellertown, PA
11.2023 - 06.2025
- Coordinated prompt delivery of food orders to establish customer satisfaction as well as operational efficiency.
- Communicated adequately with the kitchen staff to assemble order preparation operations and lessen wait times.
- Oversaw inventory levels of food and supplies, assisting in managing optimal stock for service needs.
- Constructed the dining area for productive service flow, enhancing the guests' experiences and minimizing delays.
- Collaborated effectively with other employees across different positions
Host
White Orchids Thai Cuisine
Center Valley, PA
04.2022 - 10.2023
- Welcomed and seated guests, ensuring punctual and courteous service.
- Managed POS and reservation systems efficiently, optimizing table turnover and ensuring accurate take-out times during peak hours.
- Collaborated with the kitchen staff to communicate the guests' preferences and dietary restrictions.
- Trained new hosts on customer service standards and operational procedures.
- Assisted servers with cleaning tables and running food during peak hours to ensure guest satisfaction
Food Runner
White Orchids Thai Cuisine
Center Valley, PA
04.2022 - 10.2023
- Delivered food orders efficiently, ensuring accuracy and quality of service.
- Collaborated with kitchen staff to streamline order preparation and delivery procedures.
- Assisted in maintaining the cleanliness and organization of the dining area as well as the service stations.
- Monitored inventory levels, alerting management when supplies were low for timely restocking.
- Assisted servers and hosts with bussing and seating tables during peak hours
Education
Bachelor of Arts - Political Science
Pennsylvania State University
University Park, PA06.2029
High School Diploma -
Pennsylvania Leadership Charter School
West Chester, PA06.2025
Skills
- Customer service
- Team member training
- Guest service
- Food safety knowledge
- Cleanliness standards
- Kitchen operations
- Order accuracy
- Restaurant etiquette
- Restaurant operations
Languages
English
Native or Bilingual
French
Limited Working
Interests
- Baking
- Enjoy experimenting with different ingredients and new menu items in the kitchen
Timeline
Food Expeditor
Steel Club
11.2023 - 06.2025
Host
White Orchids Thai Cuisine
04.2022 - 10.2023
Food Runner
White Orchids Thai Cuisine
04.2022 - 10.2023
Bachelor of Arts - Political Science
Pennsylvania State University
High School Diploma -
Pennsylvania Leadership Charter School