Elizabeth Ortiz
Jacksonville,FL
Summary
Dedicated mindset, eager to contribute to team success through hard work. Attention to detail, excellent organizational skills, and very flexible. Clear understanding of the financial industry and trained in customer care and phone support. Motivated to learn, grow and excel as a Claims Adjuster.
Overview
1
1
year of professional experience
Work History
Teacher
Palacios Independent School District
Palacios, TX
08.2018 - 05.2019
- Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence
- Helped students develop life-long learning skills and good study habits
- Integrated existing and new technology into classroom to help provide creative and fun learning environment.
Pharmacy Technician Intern
CVS Pharmacy
Bay City, TX
01.2018 - 03.2018
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information
- Collected co-payments or full payments from customers
- Resolved non-routine issues like third-party billing, computer system and customer service issues
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Aided customers in understanding how to properly take medications
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Education
Associate of Science - Accounting
Southern New Hampshire University
12.2020
Skills
- Customer Service and Assistance
- Fast Paced
- Microsoft Proficiency
- Team-Oriented and Cooperative
- Listening Skills
- Collaborate With Members
- Sourcing and Compiling Information
Timeline
Teacher
Palacios Independent School District
08.2018 - 05.2019
Pharmacy Technician Intern
CVS Pharmacy
01.2018 - 03.2018
Associate of Science - Accounting
Southern New Hampshire University
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