Elizabeth Ortiz-Leon
Hope Mills,NC
Summary
Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times. This also comes into play with my professional career in Information Technology understanding the clients needs, and wants to troubleshooting. Efficient customer services ensures that IT solutions are tailored to meet individual client needs. It resolves immediate issues but also enhances the overall performance of IT systems.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Nona Sushi
Ruma Kurniawan
2023.02 - 2024.03
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Grays Creek High School
Hope Mills, NC06.2025
No Degree - Information Technology
Fayetteville Technical Community College
Fayetteville, NC05.2025
Skills
- Software Updates
- Data Processing\
- Software Troubleshooting
- Networking
- Security
- Mobile Devices
- Operational Procedures
Accomplishments
National Honor Society Certificate of Membership
Affiliations
- The Light of The World
Certification
Microsoft Office Specialist Excel Expert
Languages
Spanish
Native or Bilingual
French
Limited Working
Interests
Help Desk Technician
Timeline
Nona Sushi
Ruma Kurniawan
2023.02 - 2024.03
High School Diploma -
Grays Creek High School
No Degree - Information Technology
Fayetteville Technical Community College
Microsoft Office Specialist Excel Expert
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