Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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ELIZABETH PADILLA

New York Mills,NY

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

28
28
years of professional experience
1
1
Certification

Work History

ELS Supervisor

Bloomingdale's
09.2017 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows, with safety environment.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Created schedule for associates when needed, also doing daily board for associates assigned area,
  • Maintain communication with AP (Loss Prevention) in regards to any issues in shrink.

Overnight Manager

Bed Bath & Beyond
02.2003 - 09.2016
  • Oversaw 15-20 and participated in night crew activities to maximize sales, earnings and customer satisfaction.
  • Hire, and developed staff by Implemented training to improve knowledge base using cross-training methods to maintain productivity during employee absences and progress to fulfill nightly operations
  • Offered administrative oversight by maintaining routine records and performing variety of clerical work activities related to operations.

Front Desk Receptionist

Soundview Medical Center
03.2000 - 01.2003
  • Coordinated patient scheduling, check-in 60-97 patients daily, check-out and payments for billing and check patient insurance status.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed multi-line phone system and pleasantly greeted patients.


Assistant Manager

Warner Bro's Studio Store
10.1995 - 01.2000
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings, also conducted daily effective sales huddles 20-30 associates
  • Completed store opening and closing procedures by counting drawers and managing security.

Education

High School Diploma -

LaGuardia College
31-10 Thomson Ave, Queens, NY 11101
01.2021

Skills

  • Customer Service-Oriented
  • Troubleshoot Service Issues
  • Reliable and Punctual
  • Inventory Management
  • Special Project Leader

Certification

CPR First Aid since 2018-Present

Languages

Spanish
Native or Bilingual

Timeline

ELS Supervisor

Bloomingdale's
09.2017 - Current

Overnight Manager

Bed Bath & Beyond
02.2003 - 09.2016

Front Desk Receptionist

Soundview Medical Center
03.2000 - 01.2003

Assistant Manager

Warner Bro's Studio Store
10.1995 - 01.2000

High School Diploma -

LaGuardia College

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ELIZABETH PADILLA