Elizabeth Payton
Winter Haven,FL
Summary
Organized and dependable Medical Assistant/ Patient Care Coordinator successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant/ Patient Care Coordinator
Advanced Orthopedic Surgery
250 3rd St NW Suite 201 Winter Haven,FL 33881
09.2018 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Delivered excellent patient experiences and direct care.
Medical Assistant
Nemours Children's Health System
400 Ave K SE Winter Haven,FL 33880
03.2014 - 06.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Medical Assistant
Larue Pediatrics
400 Ave K SE Winter Haven,FL 33880
08.2009 - 03.2014
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Education
Medical Assistant - Medical Assisting
Everest University
Lakeland, FL05.2008
Skills
- HIPAA Compliance
- Patient Scheduling
- Clinical Documentation
- Patient-focused care
- Reliable team player
- Patient Care Coordination
- Vital Sign Monitoring
- Direct Patient Care
- Procedure Assistance
- Immunization Administration
Certification
- RMA - Registered Medical Assistant
Timeline
Medical Assistant/ Patient Care Coordinator
Advanced Orthopedic Surgery
09.2018 - Current
Medical Assistant
Nemours Children's Health System
03.2014 - 06.2018
Medical Assistant
Larue Pediatrics
08.2009 - 03.2014
Medical Assistant - Medical Assisting
Everest University