Elizabeth Pearson
Plano,US
Summary
Motivated Medical Assistant trainee with completed clinical coursework and preparation for an upcoming externship, complemented by over five years of customer service experience in fast-paced environments. Proven strengths in patient interaction, time management, and maintaining a clean, organized workspace enhance support for healthcare providers while delivering compassionate care. Recognized for effective communication, problem-solving skills, and adaptability, fostering a collaborative team environment focused on achieving results. Committed to managing inquiries efficiently, providing accurate information, and supporting organizational goals with reliability and flexibility.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Insurance Sales Associate
Family First Life
Remote
03.2026 - Current
- Developed and maintained relationships with clients to identify insurance needs and provide tailored solutions.
- Facilitated insurance policy presentations, ensuring clear understanding of coverage options and benefits.
- Collaborated with team members to refine sales strategies, enhancing overall performance and client satisfaction.
- Increased customer satisfaction by providing personalized insurance solutions and exceptional service.
Cook
Foreign Exchange Brewing Co.
Aurora, IL
04.2025 - 03.2026
- Directed station management to ensure efficient service delivery during high-traffic periods.
- Ensured daily compliance with Health Department Standard.
- Maintained food quality.
- Demonstrated multitasking skills.
- Maintained kitchen cleanliness and adhered to food safety regulations consistently.
Cashier/Server
Woody's Orchard & Fun Farm
Plano, IL
08.2021 - 10.2025
- Maintained a clean and organized work environment.
- Ensured customers received accurate orders promptly.
- Maintained accurate cash drawers.
- Ensured compliance with Food Handlers Essentials Course.
- Handled cash, credit, and voucher payments.
- Ensured a positive experience for all customers.
- Handled customer returns and refunds.
- Delivered an exceptional customer experience.
- Promoted team efficiency.
Cook
Idle Hour Lanes
Sandwich, IL
05.2024 - 02.2025
- Suggested vendor adjustments for specialty ingredients.
- Directed daily kitchen operations at Idle Hour Lanes.
- Managed various stations during peak service hours.
- Improved overall team adaptability.
- Demonstrated strong leadership in compliance.
- Developed an optimized schedule for kitchen staff.
- Operated and maintained kitchen equipment.
- Diagnosed mechanical issues, implementing effective repairs to minimize operational disruptions.
Cashier/Cook
Johnny K's
Sandwich, IL
05.2021 - 05.2024
- Trained new employees on food safety protocols.
- Handled food allergies and special menu requests.
- Maintained professional demeanor.
- Maintained consistent kitchen operations during peak times.
- Handled cash, credit, and mobile payments.
- Resolved order issues.
- Maintained food prep areas according to state health and safety regulations.
- Effectively communicated with back-of-house staff.
- Promoted safety and efficiency.
- Ensured customer satisfaction.
Education
General Studies - Some college (No degree)
Waubonsee Community College
Sugar Grove, ILCertified Clinical Medical Assistant - Certification
Stepful Inc.
Sacramento, CA07-2025
High School -
Sandwich High School
Sandwich, IL05-2023
Skills
- Multi-tasking in a fast-paced environment
- Strong interpersonal skills for team collaboration
- Health and safety compliance
- Strong customer service skills
- Problem solving
- Active Listening
- Adaptability
- Leadership
- Understanding tasks Quickly and Efficiently
- Compassionate caregiving
- Emotional support
- Chronic illness management
Certification
- StateFoodSafety Food Handlers
- Clinical Medical Assistant
- Life Insurance License - 2026
Timeline
Insurance Sales Associate
Family First Life
03.2026 - Current
Cook
Foreign Exchange Brewing Co.
04.2025 - 03.2026
Cook
Idle Hour Lanes
05.2024 - 02.2025
Cashier/Server
Woody's Orchard & Fun Farm
08.2021 - 10.2025
Cashier/Cook
Johnny K's
05.2021 - 05.2024
General Studies - Some college (No degree)
Waubonsee Community College
Certified Clinical Medical Assistant - Certification
Stepful Inc.
High School -
Sandwich High School