Elizabeth Perez
Bellflower,CA
Summary
Driven professional with a proven track record at El Monte Auto Sales, enhancing customer satisfaction and reducing data entry errors through meticulous attention to detail. Skilled in Microsoft Office and telephone etiquette, adept at managing cash and processing mail, ensuring operational excellence and efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clerk
El Monte Auto Sales
01.2012 - 01.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Purchased and maintained office supplies.
Education
Master of Arts - Business
Cerritos College
Norwalk, CA09.2020
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Cash Management
- Mail handling
- Processing mail
- Microsoft Office
Certification
Adult and Pediatric First Aid/CPR/AED
Date Completed: 12/18/2020
Timeline
Clerk
El Monte Auto Sales
01.2012 - 01.2023
Master of Arts - Business
Cerritos College
Adult and Pediatric First Aid/CPR/AED
Date Completed: 12/18/2020
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