Elizabeth Perez

Handled both urgent and routine medical calls.

Facilitated physician consultations and transfer requests.

Collected patient demographics and diagnoses to facilitate accurate presentation for higher level of care transfers.

Managed helicopter autolaunch process for critical transfer situations.

Arranged patient transportation via ground ambulance.

Collected necessary acceptance data for transferring patients between hospitals.

Excelled in managing a rapid work environment with significant call volume.

Collaborated effectively within a team-oriented setting.

Managed multiple tasks simultaneously, including call intake, e-fax saving, documentation, and information reporting.

• As the admissions coordinator and receptionist of the facility I have many duties in which I positively fulfill.
• Receptionist:
• - file and print frint desk sign-in logs as needed, disinfect desk area, manage schedule for appointments, swab and screen visitors for Covid, answer phone calls, page correct individuals to answer calls, take messages, schedule and administer tours of the facility, get room/bed ready for new residents etc.
• Admissions Coordinator:
• - print patient inquiries/referrals, run insurances and coverage eligibility, call hospital case managers for questions about patients, assign Dr to patient, request authorization from insurance if needed before admission, print copies of inquiries for nurses stations, create wristbands for residents, upload picture of resident to profile in system, report any pending admissions or any updates in daily stand-up meeting, prefill admission packet and meet with family to sign, make copies of papers and put in patients' chart

• As an assistant manager of Mary's Jewelry, I coordinated guest requests and inquiries regarding products.
• - stocked all departments, take customer orders for future shipments, kept store nice and tidy for visitors, disinfected all store areas, directed customers to correct departments, cashier, sales, customer service, greeted customers etc.