Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, complemented by exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
Overview
7
7
years of professional experience
Work History
Community Manager
Goodell Investments
Toledo
06.2020 - Current
Directed community engagement initiatives to enhance resident participation.
Cultivated strong relationships with residents through consistent outreach initiatives.
Trained staff on best practices for community interaction and support.
Responded to customer inquiries in a timely manner.
Processed rent and various payments from residents, maintaining detailed records of timely and delinquent payers.
Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals, and handling move-outs.
Senior Community Manager
Elon Property Management
Canton
06.2018 - 06.2020
Education
Associates Degree of Health Sciences - Medical Administration
Stautzenberger College
Maumee, OH
05-2006
Skills
Resident relations and inquiries
Record keeping and lease administration
Property inspections and conflict resolution
Data analysis and project management
Budget management
Effective communication
Problem solving
Crisis management
Policy administration
Analytical thinking
Financial management
Administrative support
Tenant and eviction laws
Customer service
Leasing and sales
Schedule planning
Apartment inspections
Payment processing
Client service and support
Active listening
Timeline
Community Manager
Goodell Investments
06.2020 - Current
Senior Community Manager
Elon Property Management
06.2018 - 06.2020
Associates Degree of Health Sciences - Medical Administration