Elizabeth Peterson
West Plains,MO
Summary
Accomplished RN Clinical Manager with a proven track record at Centerwellhomehealth, enhancing patient satisfaction and health outcomes through compassionate care and strong clinical judgment. Skilled in nursing informatics and patient education, I've led teams to improve retention rates and streamline processes, embodying empathy and evidence-based practices for superior care delivery. Experience in intake coordination for centerwell home health along with PSC workflow. I have experience with quality and education performing chart reviews and education to all new employees. I was also the preceptor for home health and neurology to personally train all new employees.
Overview
9
9
years of professional experience
Work History
RN Clinical Manager
Centerwellhomehealth
06.2023 - Current
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
- Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
- Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
Home Health RN Case Manager
Centerwell Home Health
06.2023 - 12.2023
- Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
- Expedited wound healing using advanced wound care techniques such as negative pressure therapy or hydrocolloid dressings when appropriate.
- Reduced hospital readmissions through diligent monitoring of patients'' progress and timely interventions in-home settings.
- Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.
- Increased patient satisfaction by providing compassionate care, addressing concerns, and advocating for their needs.
- Mentored new RNs entering the field of home health case management fostering a supportive learning environment for professional growth.
- Served as an expert resource for families by providing guidance on disease management techniques, self-care strategies, and available community resources.
RN- OB
Ozark Healthcare
02.2022 - 06.2023
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
- Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
- Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
RN Quality and Education Manager
Ozarks Healthcare
12.2021 - 01.2023
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Managed care from admission to discharge.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
RN Neurology
Ozarks Healthcare
05.2015 - 06.2021
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
Education
Associate of Science - Registered Nurse
Missouri State University- West Plains
West Plains, MO05.2015
High School Diploma -
West Plains High School
West Plains, MO05.2013
Skills
- Basic Life Support
- Clinical judgment
- Compassion and Empathy
- Discharge Planning
- Quality Improvement
- Research utilization
- Nursing Informatics
- Patient education and counseling
- Strong Clinical Judgment
- Precepting
- Staff Supervision
- Nursing staff leadership
- Licensed RN
- Patient Evaluation
- Hospice Care
- Home care
- Data Collection
- Home Health Care
- Hospice and palliative care
Accomplishments
- Participated in infection control PI quarterly.
- Created onboarding program for ozarkshealthcare
- Helped decrease hospitalization rate below target
Timeline
RN Clinical Manager
Centerwellhomehealth
06.2023 - Current
Home Health RN Case Manager
Centerwell Home Health
06.2023 - 12.2023
RN- OB
Ozark Healthcare
02.2022 - 06.2023
RN Quality and Education Manager
Ozarks Healthcare
12.2021 - 01.2023
RN Neurology
Ozarks Healthcare
05.2015 - 06.2021
Associate of Science - Registered Nurse
Missouri State University- West Plains
High School Diploma -
West Plains High School
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