Elizabeth Phillips
Havelock,NC
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
2026
2026
years of professional experience
Work History
Medical Assistant
North Carolina
2022 - Current
- Assisted with patient intake, ensuring accurate information collection and data entry.
- Prepared examination rooms, maintaining cleanliness and organization for efficient workflows.
- Educated patients on skincare routines and post-treatment care to promote effective outcomes.
- Handled patient inquiries, providing timely responses to enhance overall patient experience and satisfaction.
- Educated patients on preventative measures to promote long-lasting skin health and reduce future issues.
- Maintained inventory of medical supplies, ensuring availability for daily operations and reducing shortages.
- Performed routine follow-up calls to track patient progress post-treatment, contributing to improved recovery rates.
- Triaged urgent cases effectively, prioritizing the needs of high-risk patients while managing appointment schedules accordingly.
- Demonstrated proficiency in utilizing specialized dermatology tools and technology, enhancing diagnostic accuracy.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Documented patient interactions and clinical notes to ensure accurate medical records
- Assisted healthcare providers in maintaining organized documentation processes
Lead Medical Assistant
Breathe Easy Allergy And Asthma
Marrero, LA
11.2019 - 07.2021
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
- Assisted physicians and nurses with clinical procedures such as Skin Prick test, Spirometry, Drug/ Food allergy challenges,Metal/Chemical Patch testing, Rapid Covid/ Covid Antibody testing, Influenza testing, Strep test, immunotherapy Injections, Influenza vaccinations, Respiratory panels, and administered nebulizer treatments and inhalers.
- Documented patient information in EMR and prepared paperwork for physicians.
- Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
- Audited samples and refrigerated medications to verify freshness and remove any expired packages.
- Triaged incoming calls for provider to determine callers' likely needs, including immediate appointments or scheduled visits.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained client medical history, including medication information, symptoms and allergies.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Taught patients about medications, procedures and care plan instructions.
- Obtained pre- and post-treatment vital signs and weight.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained all prescribed laboratory testing.
- Prepared initial patient charts for admission.
Education
Associate of Science - Biology
Craven Community College
New Bern, NC2027
Medical Assistant Certificate -
Eastern College Of Health Vocations
New Orleans, LA11.2020
Skills
- Medical office administration
- Monitoring patient progress
- EMR / EHR
- CPR
- Adaptable
- Lab equipment operation
- Payment collection
- Compassionate caregiver
- Case management
- Direct Patient Care
- Laboratory maintenance
- Emergency procedures understanding
- Patient Scheduling
- Assisting with physical exams
- Respiratory therapy functions
- Patient Assessments
- Antigen testing
- Efficient and reliable team player
- Professional bedside manner
- Critical thinking
- Strong clinical judgment
- Medication Administration
- Simple Dressings
- Indirect Patient Care
- Infection Control and Aseptic Procedures
- Companionship and Emotional Support
- Inventory and Supply Management
- Education support
- Active listening
- Data entry
- Team development
- Complex Problem-solving
Timeline
Lead Medical Assistant
Breathe Easy Allergy And Asthma
11.2019 - 07.2021
Medical Assistant
2022 - Current
Associate of Science - Biology
Craven Community College
Medical Assistant Certificate -
Eastern College Of Health Vocations