Elizabeth Pineda
Tacoma,WA
Summary
Hardworking Kitchen Supervisor driven to maximize guest satisfaction with exceptional food. Train, discipline and motivate team members to new levels of excellence. Proven history of innovative dishes, effective leadership and maximized productivity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor of Concessions/Catering
Aramark
01.2023 - Current
- Supervised daily operations of concessions, ensuring compliance with health and safety regulations.
- Trained and mentored team members on best practices for customer service and product handling.
- Managed inventory levels, placing orders to maintain optimal stock and reduce waste.
- Implemented efficient workflow processes that enhanced service speed during peak hours.
- Coordinated staff schedules to align with event demands, optimizing labor resources.
- Conducted regular quality checks on food preparation standards to ensure consistency in offerings.
- Resolved customer complaints promptly, improving overall guest satisfaction ratings within the venue.
- Developed strong relationships with vendors, negotiating favorable pricing terms, and ensuring timely deliveries of supplies.
- Maintained a clean and organized work environment, adhering to health and safety regulations for optimal food handling practices.
- Improved customer satisfaction by efficiently managing concession stand operations and addressing customer concerns promptly.
- Ensured proper food storage procedures were followed consistently for compliance with health codes and preservation of product quality.
- Facilitated smooth transitions during shift changes, ensuring seamless handoff of responsibilities between team members.
- Boosted teamwork among employees by fostering open communication channels and promoting collaboration on tasks.
- Coordinated catering operations for various events, ensuring seamless execution and client satisfaction.
- Developed and maintained relationships with vendors to secure competitive pricing and quality supplies.
- Managed inventory levels, tracking usage patterns to minimize waste and reduce costs.
- Trained and supervised catering staff, fostering teamwork and enhancing service delivery standards.
- Created event proposals tailored to client needs, showcasing menu options and service styles.
Manager
Twisted forks Saloon
12.2021 - 2023
- Orchestrated interviews and oversaw the hiring process
- Proactively maintain and update reservations and business accounts to ensure accurate data recorded in multiple systems
- Connected with local venders for specialty ingredients
- Supervised staff, disciplining with oral reprimands, written warnings, and suspension as needed
Manager
Waffle Stop
08.2021 - 11.2022
- Overseeing budgets and cost control methods to minimize expenses
- Ensure payroll and all relevant records are maintained to date
- Create company staff schedule and track stock levels to order as needed
Manager
Red Wagon
12.2020 - 08.2021
- Supervise other kitchen staff daily
- Order supplies and monitor all inventory levels
- Assuring quality meets the highest standards in temp, taste, flavor, and presentation
- Adherence to all state and federal health food regulations
Education
Associate of Arts - Accounting
Tacoma Community College
Tacoma, WASkills
- Effective planning, organizational, and communication skills
- Proficient with multitasking and attention to detail across multiple systems
- Ability to inspire others through positive affirmation
- Scheduling staff
- Employee training
- Food safety compliance
- Menu planning
- Customer service
- Food prep
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Multitasking ability
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Team collaboration
- Organizational skills
- Team leadership
- Active listening
- Effective communication
- Verbal and written communication
Certification
- Accounting
- Bilingual/Spanish
- Food Handlers
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Supervisor of Concessions/Catering
Aramark
01.2023 - Current
Manager
Twisted forks Saloon
12.2021 - 2023
Manager
Waffle Stop
08.2021 - 11.2022
Manager
Red Wagon
12.2020 - 08.2021
Associate of Arts - Accounting
Tacoma Community College