Elizabeth Podoris
Sylacauga
Summary
Dynamic professional with a proven track record at Covington Credit, excelling in customer service and team leadership. Skilled in underwriting and credit analysis, I fostered repeat business through exceptional client interactions and effectively coached new staff, enhancing operational efficiency and team performance. Committed to delivering results and driving success.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Covington Credit
06.2022 - 04.2025
- Supported management in onboarding new staff members and training initiatives.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Processed loan applications and closing of loans.
- Complete periodic reports on branch progress, delinquency and other information.
- Completed a 6 month Manager Development Program.
Bank Teller
Heritage South Credit Union
05.2021 - 06.2022
- Processed customer transactions efficiently, ensuring accuracy in cash handling and record-keeping.
- Assisted customers with account inquiries, providing clear information on services and products.
- Maintained compliance with bank policies and regulatory requirements during daily operations.
- Collaborated with team members to enhance customer service delivery and resolve issues promptly.
Delivery Driver/Automotive Parts Specialist
O'Reilly Auto Parts
01.2018 - 08.2019
- Operated delivery vehicle efficiently, ensuring timely and safe transport of goods.
- Managed route planning to optimize delivery schedules and reduce travel time.
- Maintained accurate records of deliveries, including receipts and customer signatures.
- Assisted in loading and unloading packages, ensuring proper handling to prevent damage.
- Communicated effectively with customers regarding delivery status and issues.
- Provided support in training new drivers on best practices for efficiency and safety.
Education
GED -
Central Alabama Community College
Childersburg, AL.Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Underwriting
- Data Entry
- Typing (7 years)
- Credit Analysis
- Compter Skills
Timeline
Assistant Manager
Covington Credit
06.2022 - 04.2025
Bank Teller
Heritage South Credit Union
05.2021 - 06.2022
Delivery Driver/Automotive Parts Specialist
O'Reilly Auto Parts
01.2018 - 08.2019
GED -
Central Alabama Community College
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