Elizabeth Ponce
Hemet,CA
Summary
Dynamic and results-driven professional with extensive experience at Chili's Restaurant, excelling in customer service and efficient workflow. Proven ability to enhance guest satisfaction through effective communication and problem-solving. Skilled in food safety and sanitation control, consistently ensuring high-quality service and cleanliness standards in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Food Expeditor
Chilis's Bar and Grill
Hemet, CA
06.2025 - Current
- Coordinated timely delivery of food orders to ensure efficient service.
- Assisted kitchen staff in organizing and prioritizing orders for maximum efficiency.
- Communicated effectively with servers to confirm order accuracy and address any discrepancies.
- Monitored food presentation and quality standards before serving to customers.
Food Runner
Chili's Restaurant
Hemet, CA
11.2024 - 05.2025
- Delivered food and beverages promptly to guests, ensuring high-quality service standards.
- Coordinated with kitchen staff to streamline order accuracy and timely delivery.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Supported servers by replenishing supplies and assisting with guest requests efficiently.
Host
Chilis Resturant
Hemet, CA
08.2024 - 11.2024
- Welcomed and seated guests, ensuring prompt service and positive dining experiences.
- Managed reservation system, optimizing seating arrangements for efficiency during peak hours.
- Communicated wait times to guests accurately, enhancing customer expectations and satisfaction.
- Collaborated with kitchen staff to coordinate timely food delivery for seamless service flow.
Front Desk Receptionist
Complete Towing And Recovery
San Jacinto, CA
06.2021 - 01.2023
- Coordinated timely delivery of food orders to ensure efficient service.
- Assisted kitchen staff in organizing and prioritizing orders for maximum efficiency.
- Communicated effectively with servers to confirm order accuracy and address any discrepancies.
- Monitored food presentation and quality standards before serving to customers.
Education
High School Diploma - Beauty
Mi Barber And Beauty
Hemet, CA02.2025
Skills
- Customer service
- Team member training
- Guest service
- Food safety knowledge
- Cleanliness standards
- Stress tolerance
- Menu memorization
- Order accuracy
- Efficient workflow
- Sanitation control
- Catering experience
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Clear communication
- Customer satisfaction
Languages
Spanish
Native or Bilingual
Timeline
Food Expeditor
Chilis's Bar and Grill
06.2025 - Current
Food Runner
Chili's Restaurant
11.2024 - 05.2025
Host
Chilis Resturant
08.2024 - 11.2024
Front Desk Receptionist
Complete Towing And Recovery
06.2021 - 01.2023
High School Diploma - Beauty
Mi Barber And Beauty