Elizabeth Pressley
Raleigh,NC
Summary
Dynamic and detail-oriented professional with extensive experience in customer service at Raleigh Beer Garden. Proven ability to enhance guest relations and drive sales through effective communication and up-selling techniques. Adept at multitasking and collaborating with teams to maintain high standards of service and operational efficiency.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Host
Raleigh Beer Garden
Raleigh, NC
Cashier
Biscuitville
Salisbury, NC
- Operated cash register, processing transactions accurately and efficiently.
- Assisted customers with inquiries, ensuring positive shopping experiences.
- Managed inventory, restocking shelves to maintain product availability.
- Collaborated with team members to uphold store cleanliness and organization standards.
Cashier
Opa Raleigh
- Handled customer complaints professionally, providing effective resolutions.
- Trained new cashiers on register operations and customer service protocols.
- Monitored checkout area for security issues, preventing loss through vigilance.
- Implemented promotional displays to enhance product visibility and drive sales.
Care Taker
The Cypress of Raleigh
Raleigh
- Assisted residents with daily living activities, ensuring comfort and safety.
- Maintained cleanliness and organization of common areas to promote a welcoming environment.
- Collaborated with healthcare professionals to support resident care plans.
- Monitored residents' health and reported changes to nursing staff promptly.
Baker
Nothing Bundt Cakes
Raleigh, NC
- Collaborated with team members to develop new recipes, enhancing menu offerings.
- Monitored baking processes for accuracy, adjusting temperatures and times as needed.
- Trained new staff on baking techniques and safety protocols to ensure operational efficiency.
- Implemented process improvements that streamlined production workflows in the kitchen environment.
Stower
Amazon
Garner, NC
- Operated scanning equipment to accurately track inventory movements.
- Organized and maintained stock levels in designated storage areas.
- Collaborated with team members to ensure efficient workflow processes.
- Assisted in training new staff on safety protocols and operational procedures.
Cook
Trinity Services Group
Raleigh, NC
07.2025 - Current
Baker
Chase Dining Hall
Chapel Hill, NC
06.2025 - Current
- Prepared a variety of baked goods, ensuring consistency in quality and presentation.
- Operated commercial baking equipment to produce high-volume items efficiently.
- Assisted in inventory management by tracking ingredient supplies and minimizing waste.
- Maintained cleanliness and organization of workstations to comply with safety standards.
Cook
Taco Bell
Raleigh, NC
2025 - 2025
- Prepared and assembled menu items following standardized recipes and safety protocols.
- Operated kitchen equipment, ensuring cleanliness and proper maintenance at all times.
- Assisted in inventory management, tracking stock levels, and minimizing waste effectively.
- Collaborated with team members to optimize food preparation efficiency during peak hours.
Rotisserie Cook
Sams Club
Raleigh, NC
09.2023 - 09.2024
Sales Associate
Platinum Distribution
Raleigh, NC
11.2021 - 02.2022
- Trained new associates on customer service protocols and product knowledge.
- Monitored sales trends to identify opportunities for upselling and promotions.
- Implemented visual merchandising strategies to improve store presentation and appeal.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Roses Wholesales
Raleigh, NC
06.2018 - 08.2019
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Managed inventory levels to ensure product availability and timely restocking.
- Operated point-of-sale systems efficiently, processing transactions accurately.
- Collaborated with team members to maintain organized sales floor and attractive displays.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Food Lion
Salisbury, NC: Raleigh, NC
2019 - 2019
Education
Associate of Science - Culinary Arts
Livingstone College
Salisbury, NC12.2022
High School Diploma -
Smithfield Selma Highschool
Smithfield, NC06.2018
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Adaptable to change
- Exceptional communication
- Detail-oriented
- Professional appearance
- POS software
- Telephone reception
- Guest relations
- Up-selling techniques
- Hospitality and accommodation
- Food allergy awareness
- Customer service expertise
- Interactive communication skills
- Phone etiquette
Certification
Serv safe certificate
Food handlers certificate
Timeline
Cook
Trinity Services Group
07.2025 - Current
Baker
Chase Dining Hall
06.2025 - Current
Rotisserie Cook
Sams Club
09.2023 - 09.2024
Sales Associate
Platinum Distribution
11.2021 - 02.2022
Sales Associate
Roses Wholesales
06.2018 - 08.2019
Host
Raleigh Beer Garden
Cashier
Biscuitville
Cashier
Opa Raleigh
Care Taker
The Cypress of Raleigh
Baker
Nothing Bundt Cakes
Stower
Amazon
Cook
Taco Bell
2025 - 2025
Cashier
Food Lion
2019 - 2019
Associate of Science - Culinary Arts
Livingstone College
High School Diploma -
Smithfield Selma Highschool