Compassionate professional with strong customer engagement skills and a focus on enhancing travel experiences. Reliable, adaptable, and detail-oriented, dedicated to meeting clients' needs and providing excellent service.
Overview
11
11
years of professional experience
Work History
Driver
Lyft
, NJ
11.2023 - 01.2026
Engaged with customers to gather feedback and promptly resolve concerns, improving satisfaction.
Navigated city routes efficiently to ensure timely passenger pickups.
Maintained vehicle cleanliness and safety through regular inspections.
Communicated with passengers to provide information and enhance overall travel experience.
Caregiver
Private Family Care
Springfield, New Jersey
03.2025 - 09.2025
Provided companionship to enhance the emotional well-being of clients.
Communicated effectively with family members regarding client status and needs.
Supported bathing, dressing and personal care needs.
Overnight shift; Provided 1:1 supervision, remained with the client throughout the night, ensuring safety and monitoring sleep.
Private Home Care Provider
Private Client
Far Hills, New Jersey
09.2024 - 04.2025
Developed relationships with local healthcare providers to ensure best practices are followed in private home care settings.
Maintained accurate records of services provided including daily logs and reports.
Assisted with mobility issues such as transferring from bed to wheelchair or walker.
Assisted patients with activities of daily living including bathing, dressing, grooming and toileting.
Nursing Assistant
Kessler Rehabilitation Hospital
West Orange, New Jersey
08.2024 - 01.2025
Documented patient information accurately in electronic health records.
Executed fall prevention techniques to reduce risk of injury.
Enhanced patient satisfaction by assisting with bathing, dressing, and exercising.
Turned and repositioned bedridden patients to prevent bedsores.
Supported nurses and physicians in patient care by managing bathing, dressing, and transferring to beds and wheelchairs while monitoring vital signs.
Independent Contractor
Vixens
Ybor city, FL
02.2019 - 03.2023
Engaged with customers to create a welcoming atmosphere and enhance experiences.
Developed good working relationships with fellow employees through effective communication.
Server
Taqueria La Mexicana
Caldwell, NJ
04.2017 - 06.2017
Processed customer transactions accurately using point-of-sale system.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Prepared ingredients by chopping, slicing, and dicing for menu items.
Operated kitchen equipment such as grills, ovens, and slicers safely and efficiently.
Server
Tilted Kilt Pub & Eatery
Bloomfield, New Jersey
08.2016 - 12.2016
Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
Operated POS terminals to input orders, split bills, and calculate totals.
Demonstrated enthusiasm and in-depth knowledge of menu items, assisting guests in making informed choices.
Facilitated timely food delivery, contributing to a positive dining experience for guests.
Server
Essex County Country Club
West Orange, New Jersey
10.2015 - 01.2016
Managed table assignments efficiently during busy service hours.
Maintained cleanliness and organization of dining area and utensils.
Responded efficiently to guest inquiries and complaints in a professional manner.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Server
Olive Garden
Livingston, New Jersey
04.2015 - 09.2015
Delivered exceptional customer service in fast-paced dining environment, ensuring guest satisfaction and repeat visits.
Supported guests with menu knowledge and food recommendations, enhancing their dining experience.
Promoted menu items, including desserts and drinks, influencing guest selections and increasing overall sales.