Results-driven professional with expertise in electronic documentation and records management at Penn Medicine Lancaster General Hospital. Proven ability to enhance patient experience through exceptional customer service and maintain compliance with ICD-10-CM and CPT coding. Skilled in EPIC charting, ensuring accuracy and efficiency in documentation processes.
Reviewed incoming records to identify and document receipt accurately.
Sent records to requesting provider offices promptly.
Scanned forms into EPIC and ensured proper documentation in the system.
Maintained thorough records documentation for compliance.
Scanned authorization documents into patient charts for easy access.
Pulled paper charts and documents prior to patient appointments.
Provided customer service support to enhance patient experience.
Scanned records to maintain electronic documentation accuracy.
Sorted mail to ensure timely delivery of communications.
Certified Professional Coder (AAPC 2023 02068676)
Registered Health Information Technician Exam (AHIMA 2021 247648)