Elizabeth Reid
Valley Stream
Summary
Experienced with administrative functions, including scheduling, correspondence, and office management. Uses organizational and communication skills to facilitate efficient workflow and team coordination. Knowledge of office software and systems to support daily operations effectively.
Overview
39
39
years of professional experience
Work History
Medical Secretary
CVCARE INC. IN
12.2017 - Current
- Scheduled and managed appointments and reduced no-shows by proactively confirming appointments.
- Delivered an excellent service experience with friendly, compassionate, and helpful demeanor.
- Safeguarded confidentiality of patient information by consistently following patient protection standards
- Verified patient demographic data, forms and insurance information
- Interacted with insurers to verify coverage and collect payments
- Scanned reports, patient consent forms, and chart forms into patient record
- Scheduled appointments for patients and billed patients for no-shows
Staff Assistant II
SUNY DOWNSTATE MEDICAL CENTER
07.2020 - 10.2025
- Make appointments for all Radiology testing
- Registered all Outpatient studies
- Insurance verification and authorization
- Authorization for all MRI, CT Scan
- Managed communication between departments and outside referring physicians
- Maintain accurate record-keeping systems to ensure easy access to vital information for staff members
Medical Office Manager
NEW YORK CARDIOVASCULAR ASSOCIATES
10.1993 - 04.2017
- Implemented office procedures by setting objectives to guide steady workflow
- Monitored 18 physician schedules for best practices and coordinated physician availability with clinic needs
- Reviewed daily reports in detail and resolved any identified discrepancies
- Oversaw all aspects of office management, including HR functions, file management, and office inventory
- Supervised front end associates in fast-paced and demanding environment
- Trained new employees in all aspects of office practices and procedures.
- Developed and optimized work schedules to cover expected workloads
Senior Registrar
NEW YORK WEILL CORNELL HOSPITAL
07.1987 - 04.1999
- Registered patients for admissions, ambulatory procedures and emergency room admissions
- Verified insurance, pre-certified individuals for admissions, and managed 1200 bed census
- Prepared birth and death certificates and coordinated inpatient hospital transfers
- Worked in collaboration with the chief medical resident to assign beds
Education
Associate Degree - Nursing
St. Paul's School of Nursing
01-2013
Bachelor of Science - Community Health Education
Hunter College
12-1991
High School Diploma -
Samuel J Tilden HS
06-1982
Skills
- Medical terminology
- Insurance verification
- Patient scheduling
- Customer service
- Answer telephones
- File organization
- Data entry proficiency
- Authorization specialist
Timeline
Staff Assistant II
SUNY DOWNSTATE MEDICAL CENTER
07.2020 - 10.2025
Medical Secretary
CVCARE INC. IN
12.2017 - Current
Medical Office Manager
NEW YORK CARDIOVASCULAR ASSOCIATES
10.1993 - 04.2017
Senior Registrar
NEW YORK WEILL CORNELL HOSPITAL
07.1987 - 04.1999
Associate Degree - Nursing
St. Paul's School of Nursing
Bachelor of Science - Community Health Education
Hunter College
High School Diploma -
Samuel J Tilden HS