Elizabeth Renteria

As a receptionist at Kia Of Mankato I am responsible for scanning car deals and repair orders! I am also responsible for doing other tasks like:

• Managed front desk operations and ensured a welcoming environment for clients and visitors.
• Handled incoming calls, directing inquiries to appropriate departments effectively.
• Collaborated with team members to enhance overall customer service experience.
• Addressed client concerns promptly, contributing to increased customer satisfaction ratings.

As a keyholder at Dry Goods USA I was able to assist customers with any of their needs and other jobs such as:

• Assisted in managing store operations and ensuring compliance with company policies.
• Communicated effectively with team members to coordinate daily activities and promotions.
• Delivered exceptional customer service to enhance shopping experiences and foster customer loyalty.
• Helped train new employees on operational procedures and best practices for store success.
• Assisted in maintaining cleanliness and organization of the sales floor to ensure safety standards were met.
• Resolved customer inquiries and complaints promptly, contributing to a positive store environment.

Being a host at the Canadian Honker taught me how to manage time and how to work as a team with my peers! The tasks I was doing while working there were:

• Greeting and seating guests, ensuring a welcoming environment.
• Managed waitlists efficiently, optimizing seating arrangements for guest satisfaction.
• Collaborated with kitchen staff to ensure timely food delivery and guest needs.
• Trained new hosts on operational procedures and customer service standards.
• Maintained cleanliness of host area, adhering to health and safety regulations.

While working at Kids Korner I was tasked to:

• Assist in daily classroom activities, promoting engaging learning environments for children.
• Supported lead teachers by preparing instructional materials and organizing classroom resources.
• Monitored children's behavior, ensuring adherence to safety protocols and fostering positive interactions.
• Implemented individualized support plans for children with diverse learning needs and abilities.

During my time at Scheels I worked as a cashier for about a year!I was responsible for:

• Training new cashiers on operational procedures and customer service standards.
• Collaborated with team members to streamline checkout processes and improve efficiency.
• Resolved customer issues promptly, fostering positive relationships and loyalty.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

I then decided to move to sales! I was tasked to:

• Assist customers with product selection and inquiries to enhance shopping experience.
• Maintained up-to-date knowledge of product features and promotions to provide informed recommendations.
• Organized merchandise displays to optimize product visibility and drive customer engagement.
• Analyzed sales data to identify trends, contributing to inventory management decisions and stock replenishment strategies.

Overall my experience at this workplace taught me many things!