- Enjoy hobbies that combine physical activity with outdoor exploration
- Gardening
- Kayaking
- Running
- Hiking
Elizabeth Roach
Private Elderly Caregiver
Fordsville,,KY
Summary
Results-driven administrative professional with expertise in customer engagement and appointment management. Demonstrated ability to maintain organized job sites and support operational efficiency through accurate documentation and recordkeeping.
Overview
15
15
years of professional experience
Work History
Administrative Assistant /Field Support Associate
Restored By Grace Plumbing & Construction Services
Fordsville, KY
06.2024 - 02.2026
- Facilitated appointment scheduling and coordination to enhance project consultation efficiency.
- Supported operational efficiency by maintaining precise documentation of client interactions and service requests.
- Executed cash, credit, and gift card transactions with precision and integrity.
- Engaged with customers to promote ongoing business relationships and satisfaction.
- Gathered and disposed of worksite debris to remove safety hazards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Key Holder
Dollar General
Fordsville, KY
01.2021 - 09.2024
- Managed daily store operations, ensuring compliance with company policies and procedures.
- Facilitated teamwork among members to enhance overall productivity and operational efficiency.
- Conducted regular inventory checks, minimizing stock discrepancies and optimizing supply levels.
- Trained new employees on customer service standards and operational protocols.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Maintained cleanliness of store by sweeping and mopping floors. Wiped down windows and fixtures after closing to support an organized environment.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Provided expert assistance in identifying specific items, contributing to heightened customer satisfaction levels.
- Trained new staff on product knowledge and customer service best practices.
Private Elderly Caregiver
Self-Employed
Owensboro
05.2011 - 02.2022
- Provided personalized care and companionship to elderly clients, enhancing their quality of life.
- Assisted with daily living activities, including bathing, dressing, and meal preparation.
- Monitored health conditions and reported changes to family members or healthcare professionals.
- Developed customized care plans tailored to individual client needs and preferences.
- Implemented safety measures within the home environment to prevent accidents and injuries.
- Offered transportation assistance for medical appointments and social outings, fostering independence.
- Maintained detailed records of client progress and care activities for effective communication with stakeholders.
- Assisted clients with daily living activities such as bathing, dressing, grooming, and toileting for improved hygiene.
- Performed light housekeeping tasks to maintain a clean and comfortable living environment for clients.
- Enhanced client safety by closely monitoring health conditions and promptly addressing any concerns.
- Provided mobility support through transfers, ambulation assistance, and the use of adaptive equipment.
- Collaborated with family members and healthcare professionals to develop comprehensive care strategies for optimal results.
- Improved elderly clients'' quality of life by providing compassionate and attentive care.
- Delivered nutritious meals tailored to individual dietary needs while respecting client preferences.
- Managed medications according to physician orders, ensuring proper administration and adherence to schedules.
Education
High School Diploma -
Ohio County High School
Beaver Dam, KYSkills
- Customer engagement
- Accurate data entry
- Computer skills
- Documentation and recordkeeping
- Committed team contributor
- Effective verbal communication
- Efficient appointment management
Interests
Timeline
Administrative Assistant /Field Support Associate
Restored By Grace Plumbing & Construction Services
06.2024 - 02.2026
Key Holder
Dollar General
01.2021 - 09.2024
Private Elderly Caregiver
Self-Employed
05.2011 - 02.2022
High School Diploma -
Ohio County High School