Elizabeth Robb
Boonville,MO
Summary
Experienced and dedicated CMA/CNA professional with over 4 years of working closely with residents and providing high-quality personal care.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Walmart
Boonville, Missouri
10.2022 - Current
- Assisted customers with inquiries and resolved issues effectively.
- Provided exceptional customer service to ensure customer satisfaction.
- Handled customer complaints with empathy and professionalism.
RNT
Rusk Rehabilitation Center
Columbia, Missouri
10.2020 - 08.2022
- Vital signs, assistance with daily activities, eating, and performing personal care.
- Completed day-to-day duties accurately and efficiently.
CMA/CNA
Cedarhurst Independent living
11.2017 - 12.2019
- Administer medication, assist residents with self-care and daily activities, lifting and transferring residents, focusing on activities/plan of care for memory care residents to enhance socialization.
CMA/CNA
Columbia Health Care
Columbia, Missouri
01.2017 - 11.2017
- Assisted residents with daily life activities including: personal care, feeding during meal time, lifting and transferring, collecting vital signs, and communicating needs of residents to proper nursing staff/doctors.
CMA/CNA
Riverdell Care Center
Boonville, Missouri
02.2016 - 01.2017
- Assisted residents with daily living, preformed light housekeeping, assisted with showering, toileting, dressing and feeding residents and transferring.
CNA
Ashley Manor
Boonville, Missouri
05.2015 - 02.2016
- Provided nursing assistance for residents in a 52 bed long-term facility. Also assisted residents with daily activities such as; transferring, bathing, personal hygiene, changing depends while keeping modesty of resident.
Education
General Education -
Boonville High School
Boonville, MO05.2015
Skills
- Patient care and safety
- Memory Care experience
- Vital signs and patient monitoring
- Medication administration and knowledge
- Customer service
- Conflict management
- Problem solving
References
Available upon request
Timeline
Customer Service Representative
Walmart
10.2022 - Current
RNT
Rusk Rehabilitation Center
10.2020 - 08.2022
CMA/CNA
Cedarhurst Independent living
11.2017 - 12.2019
CMA/CNA
Columbia Health Care
01.2017 - 11.2017
CMA/CNA
Riverdell Care Center
02.2016 - 01.2017
CNA
Ashley Manor
05.2015 - 02.2016
General Education -
Boonville High School
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