Elizabeth Rodriguez
Kansas City,Mo
Summary
AUTHORIZE TO WORK IN THE U.S.
Overview
4
4
years of professional experience
Work History
Student Services Specialist
Metropolitan Community College
09.2023 - Current
- Promptly Assisted in the development of policies and procedures related to student services operations.
- Enhanced student support services by implementing efficient processes and streamlining communication channels.
- Developed strong relationships with students, guiding academic planning and career development.
- Coordinated campus-wide events promoting diversity, inclusion, and cultural awareness among the student body.
- Provided exceptional customer service to students, addressing concerns promptly and advocating for their needs.
- Increased student engagement by organizing workshops, events, and outreach initiatives focused on career readiness.
- Improved retention rates for at-risk students through targeted interventions and academic coaching.
- Facilitated connections between students and resources such as tutoring, financial aid, counseling services, or disability accommodations.
DELIVERY DRIVER
SUNFLOWER TRANSPORTATION
KANSAS CITY, MISSOURI
11.2021 - 12.2022
- Excellent human relations and verbal communication skills
- Bilingual (fluent in English and Spanish)
- Ability to lift and maneuver weight above 50lbs
- Excellent time management and efficient routes promptly allowing time to help other team members finish their routes.
- Organization skills promptly
MARKETING TEAM MEMBER
FARMERS INSURANCE
LEES SUMMIT, MISSOURI
03.2021 - 11.2021
- Collect specific data/ information from potential clients
- Computer savvy ( company system)
- Work towards individual, team, and company goals
- Overcome obstacles ( change things around when calls slowed down)
- Organized (paperwork and data sheets ready for agent)
- Customer service ( make calls to potential clients, overcome difficult conversations)
Education
CADD Certificate -
Metropolitan Community College - Kansas City
Kansas City, MO12.2024
BIM Certificate -
Metropolitan Community College
Kansas City, MO12.2024
Associate of Arts -
Donnelly College
Kansas City, KS05.2018
High School Diploma -
Alta Vista Charter School
Kansas City, MO05.2016
Skills
- Microstaion, Proficient
- Auto-CAD, Proficient
- Student Support
- Teamwork and Collaboration
- Problem-Solving
- Translation abilities
- Fluent Spanish Speaker
Timeline
Student Services Specialist
Metropolitan Community College
09.2023 - Current
DELIVERY DRIVER
SUNFLOWER TRANSPORTATION
11.2021 - 12.2022
MARKETING TEAM MEMBER
FARMERS INSURANCE
03.2021 - 11.2021
CADD Certificate -
Metropolitan Community College - Kansas City
BIM Certificate -
Metropolitan Community College
Associate of Arts -
Donnelly College
High School Diploma -
Alta Vista Charter School