Elizabeth Rodriguez Ortiz
Jacksonville,US
Summary
Dynamic and results-oriented professional with extensive experience in food service management and customer relations, notably af Starbucks. Excelled in leadership roles, significantly enhancing team productivity, customer satisfaction and adept at fostering positive guest experiences. Demonstrates exceptional problem-solving abilities and a commitment to excellence in all tasks.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Hooter Girl
Hooters
Jacksonville
08.2023 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Starbucks Supervisor
Starbucks
Jacksonville, FL
06.2019 - 07.2022
- Oversaw daily operations of the department. ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members. To include managing labor vs sales and scheduling.
Pizza Hut
Pizza Hut
Miami, FL
06.2017 - 05.2019
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Education
Bachelor of Science - Nursing
Hillsborough Community College
Tampa, FL 08.2023 - 03.2026
Skills
- Fluent in Spanish and English
Timeline
Hooter Girl
Hooters
08.2023 - Current
Bachelor of Science - Nursing
Hillsborough Community College
08.2023 - 03.2026
Starbucks Supervisor
Starbucks
06.2019 - 07.2022
Pizza Hut
Pizza Hut
06.2017 - 05.2019