Elizabeth Rosales
LASVEGAS,NV
Summary
Sales Associate Manager experienced in customer engagement and sales team leadership. Achieved improved customer satisfaction scores through efficient processes and effective problem resolution. Focused on building rapport, enhancing customer experiences, and driving sales growth through strong presentations and team collaboration.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Sales Associate Manager
711 Store
Las Vegas, NV
12.2021 - Current
- Developed and implemented effective merchandising strategies to optimize product visibility and increase sales.
- Monitored daily sales performance metrics, identifying trends to inform inventory management decisions.
- Improved customer satisfaction scores by streamlining checkout processes and resolving issues promptly.
- Led training sessions for new sales associates, enhancing team proficiency and customer service skills.
- Collaborated with upper management on promotional campaigns, driving engagement and increasing foot traffic.
- Oversaw inventory control measures, reducing shrinkage through effective loss prevention techniques.
- Developed client rapport for better customer satisfaction and repeat business.
Sales Associate
99 Cent Stores
Las Vegas, NV
02.2019 - 02.2022
- Assisted customers in product selection, enhancing shopping experience and driving sales.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Maintained store organization and cleanliness, ensuring a welcoming environment for shoppers.
- Collaborated with team members to manage inventory levels and stock shelves timely.
Education
GED -
Hoover High School
Glendale, CASkills
- Sales team leadership
- Team collaboration
- Salesforce proficiency
- Merchandising strategies
- Customer engagement
- Meeting management
- Client relationship management
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Sales Associate Manager
711 Store
12.2021 - Current
Sales Associate
99 Cent Stores
02.2019 - 02.2022
GED -
Hoover High School