Elizabeth Roy
Albany,NY
Summary
Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
10
10
years of professional experience
Work History
Head Server
Barcelona
Albany, New York
01.2025 - Current
- Greeted guests, provided menus and answered questions regarding menu items.
- Assigned duties to servers and monitored their performance.
- Served high volume of tables at once and simultaneously supervised serving staff.
- Maintained an efficient working environment by ensuring all areas were stocked with necessary equipment and supplies.
Bartender
Tipsy Moose
Albany, New York
08.2021 - 01.2025
- Greeted customers and provided excellent customer service.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Resolved customer complaints in a professional manner.
Private Nanny
Toni Canetto
Guilderland, New York
09.2019 - 09.2021
- Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
- Provided supervision and guidance to ensure safety of children in all situations.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
Bartender
Mcgeary’s
Albany, New York
07.2015 - 02.2019
- Greeted customers and provided excellent customer service.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Resolved customer complaints in a professional manner.
Education
Associate of Arts -
Hudson Valley Community College
Troy, NY08-2013
Skills
- Suggestive Selling
- Menu knowledge
- Time management
- Training staff
- Order accuracy
- Strong work ethic
Timeline
Head Server
Barcelona
01.2025 - Current
Bartender
Tipsy Moose
08.2021 - 01.2025
Private Nanny
Toni Canetto
09.2019 - 09.2021
Bartender
Mcgeary’s
07.2015 - 02.2019
Associate of Arts -
Hudson Valley Community College