Miguel Gura
Westport,CT
Summary
Experienced foodservice professional with a strong track record in menu memorization and customer loyalty promotion. Recognized for exceptional multitasking skills and a positive, patient attitude in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Head Server
Antonio's Italian Bistro
Darien, CT
12.2024 - Current
- Managed dining room operations in high-volume Italian restaurant to optimize efficiency.
- Developed daily specials utilizing seasonal ingredients and aligning with customer preferences.
- Provided high-quality service and expedited beverage delivery to enhance customer satisfaction.
Head Server
Zucchero (Antonio Restaurant Group)
Darien, CT
11.2024 - Current
- Managed dining room operations for a high-volume Italian restaurant.
- Coordinated with kitchen staff to ensure timely food delivery and presentation.
- Served high volume of tables at once and simultaneously supervised serving staff.
Head Bartender
The Royal Green (Thanos Group)
Stamford, CT
12.2023 - 06.2024
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Managed stock levels of all alcoholic beverages available at the bar.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
Bartender
The Stillery (Thanos Group)
Stamford, CT
04.2023 - 12.2023
- Kept updated on trends related to craft cocktails and specialty drinks in order stay competitive.
- Developed effective strategies for increasing customer satisfaction and loyalty.
Bartender
SE Uncorked
New Canaan, CT
03.2022 - 11.2022
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Server
SE Uncorked
New Canaan, CT
09.2020 - 03.2022
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
- Trained new employees on restaurant procedures and plating techniques.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
Restaurant Busser
SE Uncorked
New Canaan, CT
09.2019 - 09.2020
- Washed dishes and disposed of trash in designated receptacles.
- Maintained table settings by removing courses, replacing utensils and refilling beverages.
- Transported filled bus tubs to kitchen dishwashing area.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Expedited food to tables to assist servers during busy periods.
- Swept, mopped and removed debris from dining room floors.
Education
Specialist in Psychology -
University of Connecticut
Stamford, CT05-2027
High School Diploma -
Staples High School
Westport06-2020
Skills
- Bar Operations and Logistics
- Cash Handling and Management
- Suggestive Selling
- Multitasking and Prioritization
Timeline
Head Server
Antonio's Italian Bistro
12.2024 - Current
Head Server
Zucchero (Antonio Restaurant Group)
11.2024 - Current
Head Bartender
The Royal Green (Thanos Group)
12.2023 - 06.2024
Bartender
The Stillery (Thanos Group)
04.2023 - 12.2023
Bartender
SE Uncorked
03.2022 - 11.2022
Server
SE Uncorked
09.2020 - 03.2022
Restaurant Busser
SE Uncorked
09.2019 - 09.2020
Specialist in Psychology -
University of Connecticut
High School Diploma -
Staples High School