Elizabeth Savage
Boone,NC
Summary
Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable and positive experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues promptly. Maintains focus and positive attitude in stressful situations and desired environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Bob Evans Restaurant
2023.11 - 2024.05
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Consistent in necessary tasks with high accuracy and efficiency
- Ensures a safe and clean shared workspace to maintain a pleasant experience for customers and coworkers
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Head Lifeguard
Delshire Swim Club
2021.04 - 2023.08
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
- Monitored assigned areas for unsafe activity and took corrective actions.
- Performed pool tests, recorded results, and adjusted chemical levels to reach appropriate measurements.
- Established effective communication skills between all staff to help increase productivity and minimize confusing and frustration
Education
Bachelor of Science - Psychology And Exercise Science
Appalachian State University
Boone, NC05.2028
Skills
- Strong Work Ethic
- Guest Engagement
- Exceptional customer service
- Hospitality service expertise
- Cleanliness standards
- Sales Techniques
- Performance Improvement
- Strong and effective communication strategies
- Public speaking
Certification
- CPR / AED Training
- First AID Training
Hobbies
I enjoy being outside camping and enjoying wildlife while also enjoying simple tasks such as reading and crocheting. I am a huge sports fan and can talk about basically any sport with someone. Meeting and chatting with new people to learn about what they enjoy is something I am super passionate about as well as mental health awareness and being a safe space for others to communicate with.
Languages
German
Limited Working
Timeline
Server
Bob Evans Restaurant
2023.11 - 2024.05
Head Lifeguard
Delshire Swim Club
2021.04 - 2023.08
Bachelor of Science - Psychology And Exercise Science
Appalachian State University
- CPR / AED Training
- First AID Training
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