Hi, I’m
Elizabeth Shanks
Tucson,AZ
Summary
Dynamic and detail-oriented professional with a proven track record at Taco Bell, excelling in customer service and teamwork. Recognized for exceptional problem-solving abilities and strong organizational skills, consistently enhancing guest experiences and contributing to team success. Adaptable and dependable, with a commitment to maintaining high standards in fast-paced environments.
Overview
11
years of professional experience
Work History
Cleaning Business
Residential and Construction Cleanup
01.2023 - Current
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Taco Bell
Team Member
01.2017 - 02.2024
Job overview
- Prepared food items following health and safety guidelines.
- Provided excellent customer service to enhance guest experience.
- Operated cash register, handling transactions accurately and efficiently.
- Maintained cleanliness and organization of workstations throughout shifts.
- Collaborated with team members to meet service goals during peak hours.
- Assisted in training new employees on operational procedures and standards.
- Responded promptly to shifting needs in high-energy environments.
- Contributed to inventory management by restocking supplies as needed.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Improved customer satisfaction by quickly helping each person find desired items.
Native Bar And Grill
Bartender
01.2015 - 2016
Job overview
- Prepared food items following health and safety guidelines.
- Provided excellent customer service to enhance guest experience.
- Operated cash register, handling transactions accurately and efficiently.
- Maintained cleanliness and organization of workstations throughout shifts.
- Collaborated with team members to meet service goals during peak hours.
- Assisted in training new employees on operational procedures and standards.
- Responded promptly to shifting needs in high-energy environments.
- Contributed to inventory management by restocking supplies as needed.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Improved customer satisfaction by quickly helping each person find desired items.
Chuys Mesquite Broiler
Bar Back
01.2016 - 2018
Job overview
- Assisted bartenders in preparing drinks and maintaining cleanliness of bar area.
- Stocked and organized supplies to ensure efficient service flow during peak hours.
- Maintained inventory levels by monitoring stock and communicating needs to management.
- Cleaned glassware and bar equipment to uphold health and safety standards.
- Supported team during high-volume events by anticipating needs and responding promptly.
- Provided excellent customer service by addressing guest inquiries and requests effectively.
- Collaborated with kitchen staff to synchronize food and beverage service seamlessly.
- Adapted quickly to changing priorities, ensuring timely execution of tasks during busy shifts.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Replaced empty kegs and soda syrups.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Assisted in setting up and breaking down bar area for special events.
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Delivered food to customers at bar and tables.
- Learned how to make wide variety of mixed drinks.
Education
Oak Park High SchoolKansas City, MO
High School Diploma
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Dependable and responsible
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Problem resolution
- Verbal communication
- Decision-making
Timeline
Residential and Construction Cleanup
Cleaning Business
01.2023 - Current
Team Member
Taco Bell
01.2017 - 02.2024
Bar Back
Chuys Mesquite Broiler
01.2016 - 2018
Bartender
Native Bar And Grill
01.2015 - 2016
Oak Park High School
High School Diploma