Elizabeth Sharpe
Mulberry,United States
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
4
4
years of professional experience
Work History
Flight Attendant/Cabin Host
Prime Jet
Tampa, FL
06.2023 - 01.2024
- Provided safety instructions to passengers prior to takeoff and landing.
- Verified boarding passes and passports for all passengers.
- Delivered onboard customer service including food and beverage service.
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Maintained accurate records of supplies such as meals, snacks, beverages, blankets, pillows.
- Inspected aircraft cabin before each flight to ensure it was clean and safe for passengers.
- Stocked aircraft cabin with items such as newspapers, magazines, beverages.
Flight Attendant
Frontier Airlines
Tampa, FL
08.2022 - 06.2023
- Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
- Demonstrated safety equipment and procedures to meet FAA guidelines.
- Administered and coordinated emergency procedures or care, enhancing onboard safety.
- Participated in pre-flight briefings to discuss flight details, weather and service plans.
- Greeted passengers to assist in finding seating assignments and properly stowe items in overhead or under-seat storage.
- Kept cabin neat, clean and professional in appearance.
Retail Sales Associate
Tennessee Jane Boutique
Lakeland, FL
09.2021 - 07.2022
- Helped customers by answering questions and locating merchandise.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Initiated friendly conversation with customers to determine level of assistance required.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
- Managed cash register operations using POS system and processed sales and returns.
Food Worker
SUBWAY®Restaurants
Mulberry, FL
06.2020 - 09.2021
- Maintained order and cleanliness of work areas to conform with health codes.
- Received food orders from individuals and explained offerings.
- Followed recipes and customer requests to prepare high-quality, delicious meals.
- Washed, peeled and seeded fruits and vegetables.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
Education
High School Diploma -
Mulberry Senior High School
Mulberry, FLAssociate of Arts - Elementary Education
Polk State College Collegiate High School
Lakeland, FLSkills
- Independent judgement
- Customer assistance
- Retail sales
- Money handling
- Sales expertise
- Teamwork
- Data Management
- Flexible
Timeline
Flight Attendant/Cabin Host
Prime Jet
06.2023 - 01.2024
Flight Attendant
Frontier Airlines
08.2022 - 06.2023
Retail Sales Associate
Tennessee Jane Boutique
09.2021 - 07.2022
Food Worker
SUBWAY®Restaurants
06.2020 - 09.2021
High School Diploma -
Mulberry Senior High School
Associate of Arts - Elementary Education
Polk State College Collegiate High School
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