Versatile Claims Adjuster bringing proficiency in investigating, negotiating, and settling insurance claims. With a strong background in interpreting policy language and determining coverage, I have demonstrated success in managing multiple cases simultaneously with professionalism and accuracy. Known for exceptional communication skills combined with analytical acuity to identify fraudulent claims and protect company assets. Proactive and resourceful, making positive impacts on operational efficiency and customer satisfaction rates.
• Assign incoming claims submitted by lenders
• Adjust Skip, Gap and Physical Damage Claims
• Review claim policies to ensure collateral is covered
• Call insurance companies to verify first party coverage
• Run ISO reports to verify information
• Assign adjusters / tracers to inspect vehicles
• Handle subrogation claims with insurance companies
• Pay lenders/ adjusters / tracers via check and ACH
• Coordinate with lenders daily via email / telephone
• Answer and assist with calls from various customers
• Set lenders up in system / handle discrepancies with online portal questions and issues
• Prepare/submit documents for Credit Life, Disability and unemployment claims
• New York State Independent Automobile Insurance Adjuster Series 17-66
• Licensed in CO, CT, IA, IL, KS, MA, MD, ME, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, TN, VA, VT, WI