Elizabeth Simonik
Northville,NY
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Claims Adjuster
Lee & Mason Financial Services
Northville, NY
06.2016 - Current
- Evaluated insurance claims to determine validity and coverage based on policy guidelines.
- Developed training materials for new adjusters, enhancing onboarding processes and knowledge retention.
- Streamlined claims processing workflows, resulting in improved turnaround times for clients.
- Mentored junior staff on best practices in claims assessments and customer service standards.
- Improved claim resolution times by efficiently managing a caseload of 50+ claims per month.
- Assign incoming claims submitted by lenders
- Adjust Skip, Physical Damage and Gap Claims
- Pay Lenders, Adjusters and Tracers via ACH/Check
- Coordinate with lenders daily via email and phone
- Set lenders up in system/ handle discrepancies with online portal questions and issues
- Prepare/submit documents for Credit Life, Disability and Unemployment Claims
Staff Member
Village Cafe & Pizzeria
Northville NY
01.2016 - 06.2016
- Monitored inventory levels, coordinating restocking efforts to prevent shortages.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Performed opening and closing duties
- Assisted with various fine dining services
- Processed financial transactions
Cashier
Lucias Two Go
Rotterdam
10.2011 - 07.2013
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining accurate cash drawer balances throughout shifts.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Collaborated with team members to improve checkout processes and reduce wait times.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Kennel Technician
Montgomery County SPCA
Amsterdam, NY
10.2009 - 10.2011
- Supervised daily care and feeding of animals in shelter environment.
- Maintained cleanliness of kennel areas to ensure pet health and safety.
- Assisted veterinary staff with basic medical procedures and animal assessments.
- Developed and implemented enrichment activities to enhance animal well-being.
- Trained new staff on kennel operations and animal handling protocols.
- Coordinated adoption events, promoting responsible pet ownership within the community.
- Monitored animal behavior, reporting concerns to veterinary team for timely intervention.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Kept animals clean and free of contaminants to promote optimal health.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Improved animal health by administering medications and vaccinations as directed by veterinarians.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
Education
High School Diploma -
Northville Central School
Northville NYSkills
- Critical thinking
- Claims investigation
- Highly motivated
- Team collaboration
- Advanced oral and written communication skills
- Decision-making
- Customer service
- Data entry
- Computer skills
- MS office
- Attention to detail
- Flexible and adaptable
- Multitasking
Certification
- New York Independent Auto Insurance Adjuster License -
Timeline
Claims Adjuster
Lee & Mason Financial Services
06.2016 - Current
Staff Member
Village Cafe & Pizzeria
01.2016 - 06.2016
Cashier
Lucias Two Go
10.2011 - 07.2013
Kennel Technician
Montgomery County SPCA
10.2009 - 10.2011
High School Diploma -
Northville Central School