SUMMARY
Overview
Work History
Education
Skills
Timeline

Elizabeth Simpson

Orlando,FL
2
years of professional experience

Compassionate and motivated Psychology student pursuing a Bachelor's degree with an expected graduation in Spring 2027. Passionate about behavioral health, mental health advocacy and supporting individuals in achieving meaningful growth and independence. Strong background in leadership, customer service, communication, and conflict resolution developed through management experience. Recognized for patience, empathy, professionalism, and the ability to remain calm under pressure. Seeking to contribute these skills as a Social Service Assistant while gaining hands-on experience supporting residents and their families with their emotional needs, care coordination, resource access, and successful transitions.

Work History

Third Key Holder

1 Year 10 Months
03.2022 - 01.2024
  • Supported the Store Manager in daily operations, leadership, and achievement of sales goals.
  • Built trusting relationships with diverse individuals by providing compassionate, individualized support while resolving concerns professionally.
  • Led store operations during manager absences, ensuring safety, compliance, and efficient workflow.
  • Trained and supported team members while fostering a collaborative and positive work environment.
  • Demonstrated strong problem-solving skills and sound judgment in a fast-paced retail setting.
  • Assisted with inventory management, merchandising, stock replenishment, promotions, and store organization.
  • Maintained accurate daily sales records and analyzed performance to support business goals.
  • Performed professional ear piercing services while prioritizing customer comfort, safety, and sanitation.
  • Prioritized multiple responsibilities in a fast-paced environment while maintaining exceptional customer service and attention to detail

Education

Associate of Arts Degree - Behavioral Sciences

College of The Canyons | Santa Clarita, CA | 08-2021

Bachelor of Arts - Psychology

California State University Channel Islands | Camarillo, CA | 05-2027

Relevant Coursework: abnormal psychology, behavioral neuroscience, personality theory, statistics for behavioral sciences & developmental psychology

Skills

Strong leadership
De-escalation & conflict resolution
Behavioral observation
Effective communication
Collaboration & teamwork
Store maintenance
Customer service
Training and mentoring
Team building
Staff training and development
Daily reporting
Adaptability & flexibility
Emotional intelligence
Organization
Sales quotas

Timeline

Third Key Holder

03.2022 - 01.2024Read More

College of The Canyons

Associate of Arts Degree from Behavioral Sciences
Read More

California State University Channel Islands

Bachelor of Arts from Psychology
Read More
Elizabeth Simpson