Elizabeth Smith
Tucson,AZ
Summary
I very much enjoy working in customer service and providing an amazing but safe environment for the people around me. I am also very knowledgeable when it comes to prioritizing and multi-tasking in different work environments. I also know how to efficiently and calmly de-escalate higher volume situations that may be stressful or concerning.
Overview
4
4
years of professional experience
Work History
Attractions Attendant
Old Tucson
Tucson, AZ
09.2024 - Current
- Greeted guests and provided information regarding the attractions.
- Assisted guests in locating rides, shows, and other attractions.
- Answered questions from guests about available services and amenities.
- Provided directions to areas within the attraction park.
- Monitored guest behavior while on premises to ensure safety of all patrons.
- Enforced rules of the attraction park according to established policies.
- Maintained organized lines at ride entrances and exits by directing guests accordingly.
Barista
Dutch Bros Coffee
Tucson, AZ
10.2022 - 09.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Memorized over 50 drink items/recipes.
- Took and made 50-250 orders a day.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Wrangler
Way Out West Ranch
Tucson, AZ
01.2021 - 08.2022
- Fed and watered 15-25 horses a day.
- Led up to three trail rides a day with parties of up to 10 people.
- Ensured the proper saddles and tack were assigned to the correct horse and rider.
- Managed cash and online payments, as well as ensuring to evenly split tips among other wranglers.
- Provided customers with amazing and friendly service.
- Oversaw animal care supplies and recorded detailed inventories to ensure successful animal care.
- Provided guidance on proper care and handling of horses.
Education
High School Diploma -
Marana High School
Marana, AZ05-2024
Skills
- Teamwork skills
- Communication skills
- First Aid Training
- Customer Service
- Hospitality and accommodation
- Safety Monitoring
- Safety awareness
Fun Facts About Me
- I was a gymnast from the age of 5-12
- I was a cheerleader from the age of 5-17. I started cheering for youth football and made it all the way to the varsity cheer team all four years of high school. I was also cheer captain my senior year of high school.
- I just recently started barrel racing a couple years ago.
- I just recently enrolled into Pima Community College for their Vet Technician program and hope to move onto the University of Arizona for their Veterinary program.
Timeline
Attractions Attendant
Old Tucson
09.2024 - Current
Barista
Dutch Bros Coffee
10.2022 - 09.2024
Wrangler
Way Out West Ranch
01.2021 - 08.2022
High School Diploma -
Marana High School
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